Middle Office Services – Fund Servicing Manager II

JOB DESCRIPTION

As a Senior Manager in Investment Middle Office Service (IMOS), you will manage the day-to-day operations of post-trade activities for clients including instruction capture, trade matching, confirmation, settlement, claims management, reconciliations.

This dynamic role provides an in depth view of the end-to-end trade lifecycle on the IMOS strategic platform. You will be responsible for timely and accurate management of trades, performing analysis to increase efficiencies and straight through processing, and resolving exceptions within required service level agreements.

Job responsibilities:

• The role will be handling DAV (Data Administration and Validation) who will be responsible in reviewing the feed validation completed by the team and providing sign-off to the Reconciliations team and other stakeholders
• Lead a team of Reconciliations (DAV) specialists – promoting an inclusive environment, providing coaching and monitoring performance based on clear objectives, goals and targets
• Facilitate completion of Static data maintenance in iRecs such as Account Set-ups, closures and amendments
• Facilitate set-up request in iRecs relating to Onboarding and Offboarding clients
• Perform balance and transactional reconciliation of client records against street (custody / transfer agency/ brokers) from providing root cause analysis to resolving exceptions
• Partner with various global teams (internal and external) to resolve exceptions and trade issues: Client facing teams to communicate and resolve client issues; Broker/custodians and other relevant parties to meet settlement and market cut-offs; Technology to report and solution system bugs/incidents
• Manage new business initiatives from clients to support the business expansion opportunities
• Lead and support global and local projects on digital solutions, system enhancements, and market rule changes

Required qualifications, capabilities and skills:

• Knowledge of financial products such as Equities, Fixed Income, FX, Collateral, Derivatives, Money Market, Cash Products
• Ability to work collaboratively and develop strong partnerships with cross functional teams
• Strong verbal and written communication skills
• Ability to proactively identify risks and escalate issues, undertaking the investigation required with the goal of resolving issues
• Strong analytical and problem solving skills with the initiative to drive change and enhance controls
• Demonstrated leadership abilities and team oriented individual with strong people management skills
• Ability to thrive in a changing work environment

Preferred qualifications, capabilities and skills (4 bullet points):

• Prior knowledge of the trade lifecycle, fund accounting and/or experience supporting trade business
• Self-starter who works in a fast paced, results driven environment with excellent multitasking and prioritization skills
• Good working knowledge of Excel, PowerPoint and Word
• Experience in automation tools such as Alteryx, Tableau, UiPath, Xceptor, Instabase
  

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.