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Customer Care Voice Associate

NTT DATA | Philippines | PH

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the NTT DATA with the position of Customer Care Voice Associate - NTT DATA which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Care Voice Associate - NTT DATA below matches your qualifications. Good Luck: D

In these roles you will be responsible for: Answer incoming phone calls from healthcare providers regarding benefits and eligibility, billing and payments,…...

Positions General Duties and Tasks

In these roles you will be responsible for:
  • Answer incoming phone calls from healthcare providers regarding benefits and eligibility, billing and payments, authorizations for treatment, explanation of benefits, etc.
  • Create written correspondence if issues were not resolved during the call
  • Conduct provider outreach phone calls to collect missing information from medical providers.
  • Route inquiries needing further investigation to the appropriate department and conduct routine case checks as needed.
  • Complete all relevant documentation necessary to track provider issues and facilitate the reporting of overall trends.

Requirements for this role include:
  • Ability to work regularly scheduled shifts from Monday to Friday, 8PM to 5AM Eastern Standard Time.
  • Undergraduate degree or equivalent that required 3+ years of formal studies using English language as a medium of communication.
    • 1+ year(s) of healthcare industry experience in a Provider (hospital/doctors office)

*** The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends basis business requirement.

Information :

  • Company : NTT DATA
  • Position : Customer Care Voice Associate
  • Location : Philippines
  • Country : PH

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Care Voice Associate job info - NTT DATA Philippines above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Care Voice Associate job info - NTT DATA Philippines in 24-04-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 24-04-2024

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