Customer Care US Rep

Ria Financial Services | Manila | PH

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Ria Financial Services with the position of Customer Care US Rep - Ria Financial Services which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Care US Rep - Ria Financial Services below matches your qualifications. Good Luck: D

In this role, you will provide information to our customers about their transactions and resolve general queries they may have....

Customer Care US Rep Job Description

We are looking for an enthusiastic Customer Services Representative to join our friendly team at Manila, Philippines head office. In this role, you will provide information to our customers about their transactions and resolve general queries they may have.

Responsibilities

Your main responsibilities will include but will not be limited to:


  • Assisting agents or final customers (senders or beneficiaries of money transfers) via telephone and email to resolve their questions and complaints;
  • Reviewing and correcting data of incorrectly processed transactions;
  • Maintaining constant communication with the correspondent (paying agent in the country of sending destination) via telephone or email so as to resolve customer complaints;
  • Collaborating with accounting department to reconcile and balance the refunds of cancelled transactions.

Qualifications

We will require you to have a minimum education of completed high school or college. We will also look for:

Good knowledge of MS Office and Internet Explorer;

At least one years work experience in customer services or a call center position;

Strong customer orientation skills;

Excellent communications skills (both oral and written);

Attention to detail;

Good teamworking approach;

Ability to work flexible schedules; and

Have a good attendance track record. Job ID 300000168470949

Information :

  • Company : Ria Financial Services
  • Position : Customer Care US Rep
  • Location : Manila
  • Country : PH

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Care US Rep job info - Ria Financial Services Manila above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Care US Rep job info - Ria Financial Services Manila in 10-06-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 10-06-2024

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