Management Trainee

Genpact | Muntinlupa | PH

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Genpact with the position of Management Trainee - Genpact which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Management Trainee - Genpact below matches your qualifications. Good Luck: D

Review content and provide resolution based on prescribed guidelines. Provide resolution to maintain standards of quality. Any Graduate (PG an added advantage)....

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
We are inviting applications for the role of Management Trainee – Trust and Safety – Team Lead - English We’re looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.
Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment Responsibilities
  • Review content and provide resolution based on prescribed guidelines
  • Provide resolution to maintain standards of quality
  • Recognize trends and patterns and escalate issues timely
  • Provide insights to help improve the support to the users
  • Maintain a thorough understanding of process and policies
  • Provide excellent customer service to our customers
  • Monitor team members and able to provide guidance whenever needed
  • Manage the flow of day-to-day operations
  • Build reports to update the company on the teams progress
  • Rapport building with the internal & external stakeholder
  • Deal with any issues that arise during shift promptly and professionally, seeking advice from the duty manager where necessary
  • Ensure that the highest possible levels of customer service are always delivered
  • Assist the Manager as and when necessary to make the business run effectively and efficiently
  • Communicate clear instructions to team members

Qualifications we seek in you Minimum qualifications
  • Any Graduate (PG an added advantage)
  • Relevant experience in Team Handling/ people facing role. Proven track record for handling 15 to 20 resources and keeping an engaged workforce
  • Proficient in English
  • AON score: C1 or above
  • KF scores >35%
  • Should be flexible to work in 24*7 environment and rotational shift and week off.
Preferred qualifications
  • Effective probing skills and analyzing / understanding skills
  • Problem solving skills with customer centric approach
  • Must be able to work on a flexible schedule (including weekend shift work)

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit, paying to apply, or purchasing equipment or training.


JobManagement Trainee

Primary LocationPhilippines-Muntinlupa City

ScheduleFull-time

Education LevelBachelors / Graduation / Equivalent

Job PostingMay 22, 2024, 12:29:40 PM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time


Information :

  • Company : Genpact
  • Position : Management Trainee
  • Location : Muntinlupa
  • Country : PH

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Management Trainee job info - Genpact Muntinlupa above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Management Trainee job info - Genpact Muntinlupa in 23-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: support@jobkos.com

Post Date : 23-05-2024

Recomendations Jobs