Trial Site Services Specialist III

Job Description

Position Summary:

Completes site activation or amendment deliverables within the assigned projects and ensures all project deliverables meet customer expectations, as well as, contracted deliverables by providing accurate projections, report updates, and ongoing risk assessments.

Essential Functions:

• Collaborates with multiple team members in a matrix environment for the effective delivery of site activation or amendments within assigned projects
• Assists with coordination of the flow of information between internal teams, clients, or functional departments involved in site activation or amendments.
• Participates in developing plans/guidelines for project implementation.
• Monitors and analyzes project status to ensure successful progress and completion of all assigned projects and provides metrics and status updates to senior team members and/or upper management
• Performs risk identification and contingency planning.
• Collaborates with team members to manage financial and contractual aspects of the studies related to site activation or amendments.
• Participates in establishing appropriate controls to ensure that project resources and expenses are aligned with budgets.

Job Complexity:

Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.

Job Knowledge:

Developing professional expertise, applies company policies and procedures to resolve a variety of issues.

Supervision Received:

Normally receives general instructions on routine work, detailed instructions on new projects or assignments. Exercises judgment within defined procedures and practices to determine appropriate action.

Business Relationships:

Contacts are primarily internal to the company with infrequent external customer / vendor contact on routine matters. Builds productive internal / external working relationships

Qualifications:

Education and Experience: Bachelors degree or equivalent and relevant formal academic / vocational qualification Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 2+ years)

Knowledge, Skills and Abilities:

• Able to work well and efficiently with cross-functional teams • Organizational and communication skills
• Attention to detail relevant to driving colleagues to achieve broader study deliverables
• Ability to identify risks related to contractual deliverables and review potential solutions
• Demonstrates basic understanding of cross-cultural awareness and is able to adapt appropriately
• Basic understanding and appreciation of clinical research/ development, including medical and therapeutic areas, phases and medical terminology
• Ability to lead, liaise and coordinate activities as part of a cross-functional project team
• Firm knowledge/understanding of clinical development guidelines and directives Management Role: No management responsibility

Working Conditions and Environment:

• Work is performed in an office/ laboratory and/or a clinical environment. • Exposure to electrical office equipment.
• Personal protective equipment required such as protective eyewear, garments and gloves.
• Occasional travel, up to 20% of the time, including travel to site locations both domestic and international. May include travel time outside of normal business hours and/or on weekends.

Physical Requirements:

• Ability to work in an upright and /or stationary position for 6-8 hours per day. • Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
• Frequent mobility required. • Occasional crouching, stooping, with frequent bending and twisting of upper body and neck.
• Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs.
• Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
• Ability to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.
• Frequently interacts with others to obtain or relate information to diverse groups.
• Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence. Ability to perform under stress. Ability to multi-task.
• Regular and consistent attendance.

Percent Billable:

80% - 100%