Workforce Forecast Process Specialist
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Community Operations helps operationalise every new and existing product and idea that Uber comes up with - it's an organisation that touches every part of Uber…...
About The Team
Community Operations is the heart and soul of our #BuildWithHeart approach at Uber. We work with customers, people earning money on the platform and partners at enormous scale. Community Operations helps operationalise every new and existing product and idea that Uber comes up with - its an organisation that touches every part of Uber!
About The Role
The Workforce Management Forecast Specialist will work with the Global Workforce Management Forecasting Team and Regional Workforce Management teams to focus on operational excellence across our BPO and internal Centers of Excellence network. This is an opportunity to help build the WFM process from the ground up and dig deep into the fascinating and sophisticated field of Uber support. The Uber Workforce Management organization is a centralized global team that offers many exciting career opportunities worldwide!
Your Impact in Role:
Build long-range and short-range demand forecasts for Uber organizational units in multiple platforms and business verticals based on Global Standardized processes and tools.
Complete the agreed process to ensure service delivery.
Perform analysis on historical inflow data to ensure emerging trends are captured and perform root cause analysis to understand forecast deviations.
Propose adjustments to improve forecast accuracy.
The Experience Youll Bring:
- WFM background - understanding the foundations of supply and demand planning, tracking and troubleshooting
- Problem solver and self-starter, logical thinking and analytical skills
- Experience with Google Sheets/Excel and preferably SQL, and plenty of experience working with data
- Outstanding written and verbal communication and organizational skills
- should be willing for rotating shifts (day, night, GY) including weekends and holidays
Information :
- Company : Uber
- Position : Workforce Forecast Process Specialist
- Location : Taguig
- Country : PH
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Workforce Forecast Process Specialist job info - Uber Taguig above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Workforce Forecast Process Specialist job info - Uber Taguig in 22-04-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 22-04-2024
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