Client List Screening / Name Screening - Manager

JOB DESCRIPTION

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area?

Job Summary

As a Client List Screening / Name Screening - Manager in the Client Screening Department, you will play a critical role in the successful execution of the firms compliance mission. You will be responsible for understanding and implementing Global Screening standards, guidelines, policies, and procedures. You will have direct oversight over a team, ensuring that the work output meets the required standards. You will also be expected to develop excellent relationships with other Client Screening Locations across regions and proactively gather and coordinate any changes to the firms screening policies/processes. This role provides an exciting opportunity to join a dynamic and growing team in a fast-paced and challenging area.

Job Responsibilities

• Understanding and implementation of Global Screening standards, guidelines, policies and procedures
• Oversee over a team of people including the day to day management ensuring that the thru put of work is to the required standards expected, including coaching and mentoring of the Core Processing Analysts on a daily basis
• Documenting and escalation of any issues and concerns to the CLS Senior Management
• Understanding of all the risk and controls partners (Quality Assurance, Quality Testing, Controls and the RCSA process) as it pertains to the team. Execution of any expected work
• Develop excellent relationships with the other Client Screening Locations across regions.
• Proactively gather and coordinate any changes to the firms screening policies / processes with Compliance or LOB Operations and Client List Screening
• Understand and learn the existing procedures in place and then help with the training execution to the expanded team once all hires are in place
• Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices

Required Qualifications, Skills and Capabilities

• Minimum 5 year experience in the Financial Services industry (local or international) with a demonstrated track-record of delivery and/or relevant experience in Client Onboarding Compliance, Know Your Customer / Know Your Client, and Screening.
• Minimum 1 year experience as people manager
• A bachelor’s degree is required, finance or other related disciplines
• Outstanding client management, partnership building, leadership and direct experience of dealing with multiple stakeholders at one time
• Ability to deep-dive and investigate issues to see a successful resolution and broker the solution to applicable key managers
• Experience with the build out and execution of a new team or procedures, ability to identify risks and issues and successfully navigate through to completion; proven track record of ongoing coaching, educating and directing a team, ideally has experience with leading a new team where there is limited knowledge in place and needs to be developed over time.
• Strong leader who has experience with managing medium to large teams in an operational environment, able to show direction and guidance on a regular basis

Shift Schedule: Amenable to 5:30AM - 2:30PM (Manila Time) core hours, with flexibility to follow mid-shift schedule onsite

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.