Shipping and Logistic Assistant

Join GrowthAssistant as a Shipping & Logistic Assistant!

We are looking for a Shipping & Logistic Assistant to join our team. This teammate will facilitate the end-to-end process of inbound/outbound shipment.

This is a great opportunity for someone who wants to work with a well-known brand and wants continuous learning and growth during their career.

Salary Range: PHP 50,000 - 80,000 per month

Note: Rate/Salary will depend on your current competencies matched to the position’s job description and requirements based on the assessment results.

The Benefits

• Work Set-up: Permanent Work From Home
• Bonuses:
• Attendance Bonus of $ 25 for every monthly perfect attendance
• Performance Bonus
• Anniversary Bonus of PHP 5,000 for your 1st year in service and PHP 10,000 for 2 years in service
• Referral Bonus of $ 300 for every successful referral
• Holiday Paid Time Off (PTO) for 7 days in a year
• Paid Time Offs (PTO) for 6 days in a year
• Prepaid Health Card

The Role

• Coordinating inbound and outbound freight
• Manage inbound shipments to DTC center
• Familiar with BOL
• Enter information into 3PL system
• Keeping documents and POs organized for any discrepancy claims
• Coordinating logistics via email/phone with refrigerated freight carriers (booking freight, monitoring deliveries, rescheduling if needed)
• Work with operations team for scheduling needs
• Data entry for the manufacturing team into our ERP system (Cin7) (follow process to log info from production runs)
• Work closely with manufacturing and logistics teams
• Follow checklist/template instructions to support fulfillment processes
• Answer queries via email, calls, and other communication platforms with templated responses
• Respond to communications promptly
• Escalate inquiries when necessary
• Support order management process - client to provide training on the system

The Requirements:

• Experience with ERP like Netsuite or similar tool (Cin7 preferred)
• Google Sheets and Drive experience; experience in Google Suite
• Experience with B2B freight shipping
• Basic experience with Asana or other project mgt. tool
• Basic understanding of Shopify store and inventory (3PL managing shipments here)
• Excellent English verbal and written
• Experience with Slack
• Should be extremely detail-oriented and highly organized, proactive, resourceful, team player, and complete deliverables on time
• Ability to work in any timezone in the US or graveyard/night shift schedule in the Philippines, ensuring effective collaboration with our global team.

We are looking for someone who wants to grow as part of a team. Ideal candidates desire to learn and grow and take on more responsibilities along the way. Join our team now!

Job Type: Full-time

Pay: Php50,000.00 - Php80,000.00 per month

Benefits:

• Work from home

Schedule:

• 8 hour shift
• Monday to Friday
• Night shift