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Consumer Operations Representative

TransUnion | Makati | PH

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the TransUnion with the position of Consumer Operations Representative - TransUnion which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Consumer Operations Representative - TransUnion below matches your qualifications. Good Luck: D

The Consumer Operations Representative is responsible for addressing consumer requests and concerns in the Back-Office, Walk-in, Email, and Call Center channels…...

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What Well Bring:

The Consumer Operations Representative is responsible for addressing consumer requests and concerns in the Back-Office, Walk-in, Email, and Call Center channels.

What Youll Bring:

Key Responsibilities:

  • Ensure that all Consumer Credit Report requests are attended and responded to within the Service Level Agreement.
    • Ensure that all other related D2C tasks are carried out in accordance to TransUnion’s Compliance requirements
  • - logging and tracking of consumer requests, reviewing of documents, updating the tracker, reconciling payments, and issuance of consumer credit reports
  • Create and Facilitate Consumer Relations policy and procedure, user documentation, scripts, and Standard Operating Procedures.
  • Work with vendors to ensure timely resolution of consumer disputes, complaints, and escalations
  • Work with the Operations Dispute Team and Data Furnishers to close disputes concerns raised by consumers
  • Ensure adherence of TAT for all consumer operations related processes

Impact Youll Make:

Skills & Experience:

  • Bachelors Degree in appropriate field of study and equivalent work experience
  • 2 years of experience in consumer operations, customer service, banking, or BPO domain
  • Familiarity with Microsoft Office Suite – Word, Excel, PowerPoint, etc
  • Ability to create reports and dashboard which can be shared internal & external audience
  • Excellent written and verbal communication skills with experience in working with cross-functional teams.
This job is assigned as On-Site Essential and requires in- person work at an assigned TU office location as a condition of employment.

TransUnion Job Title

Rep I, Consumer Operations Support

Information :

  • Company : TransUnion
  • Position : Consumer Operations Representative
  • Location : Makati
  • Country : PH

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Consumer Operations Representative job info - TransUnion Makati above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Consumer Operations Representative job info - TransUnion Makati in 14-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 14-05-2024

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