Corporate & Investment Banking - Transactions Specialist III

JOB DESCRIPTION

As a Transactions specialist III, you will be processing USD payments, ensuring accuracy, and maintaining compliance with internal and external regulations. This role requires strong analytical skills, attention to detail, and the ability to work collaboratively in a fast-paced environment.

This unit is the central operations contact for USD payments processing, client escalations, exception processing following highest control standards while ensuring exception client experience, especially during high volume days.

Job Responsibilities:

• Handle end-to-end processing of USD payments, including preparation, verification, and execution.
• Ensure all payments are processed accurately and timely, adhering to company policies and procedures.
• Reconcile payment transactions and resolve any discrepancies promptly.
• Ensure compliance with relevant regulations, internal controls, and company policies.
• Monitor and report any suspicious activities or potential fraud related to USD payments.
• Collaborate with the compliance team to update and maintain compliance-related documentation.
• Address and resolve inquiries from internal and external stakeholders regarding USD payments.
• Provide exceptional customer service by delivering accurate information and timely responses and maintain accurate records of all USD payment transactions.
• Prepare and submit periodic reports on payment activities and metrics to management.
• Assist in audits and provide necessary documentation as required and identify and suggest improvements to payment processing systems and workflows.
• Utilize payment processing systems and software efficiently.

Required qualifications, capabilities, and skills:

• Graduate with good academic record.
• 1-2 years of experience in Banks/ Financial Institutions.
• Experience and a working knowledge of various aspects of USD payments, SWIFTS and International Payment Processing Operations.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Familiarity with payment processing systems and financial software.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• High level of integrity and ability to handle sensitive information confidentially.
• Strong organizational skills and ability to manage multiple tasks simultaneously.

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.