Collections Agent
Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Acquire BPO with the position of Collections Agent - Acquire BPO which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Collections Agent - Acquire BPO below matches your qualifications. Good Luck: D
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. A SNAPSHOT OF YOUR ROLE....
Metro Manila, Philippines
Reporting to: Team Leader We’re an outsourcing provider with a difference—offering clients flexible engagement models backed by our solid suite of shared support services. As a Collections Agent, your role is vital in keeping our customers happy and contributing to our organization’s growth and success. A SNAPSHOT OF YOUR ROLE
- Provide a first-class service experience to our Customers
- Effectively negotiate arrangements for the timely payment of arrears
- Negotiate ongoing payment arrangements to assist customers meet their obligations
- Handle Financial Hardship enquiries with empathy and professionalism
- Pro-actively assist customers with account queries and complaints
- When required, liaise with internal teams (CS, Admin, Lending) to ensure all customer concerns are addressed and resolved in a timely manner
- Excellent English language communication skills (strict EOP compliance)
- Good negotiation skills
- Strong accountability for results and Collections KPIs
- Ability to focus and pay close attention to detail
- A high level of PC competence and typing skill
- Demonstrated capacity to work effectively within a team
- Willing and able to maintain an appropriate standard of professionalism.
- Knowledge of Google Suite
- Organizational and time management abilities
- Administrative skills
- Multi-tasking abilities
- Background in Finance and/or accounting a plus
- Analytical/critical thinking skills
- Basic math required
- High accuracy and efficiency rating (productivity)
- Excellent feedback from clients
- Achievement of all company and client-set KPIs
- Collaboration: Brilliant jerks can be brilliant elsewhere.
- Impact: Do, get it done, create impact.
- Passion: Be positive, bring passion and energy.
- Transparency: A transparent team can help each with other.
About Us
Acquire BPO is an award-winning, global business outsourcer with 10,000 staff and over 16-years’ experience in delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail.Were an entrepreneurial business that is highly experienced in working with our partners to solve real-life problems quickly. A genuine partnership approach is at the heart of we do. Our teams are highly proficient in exceeding expectations, especially in situations where in-house teams may be typically challenged with the business processes of “big business.” We have Class A offices in 14 locations across Australia, the Dominican Republic, the Philippines and the United States, as well as comprehensive Work-from-Home environments, where client-permitted. Were recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence.
As a dynamic organization with the ability to take your career to the next level, were looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.
Acquire takes your privacy very seriously. The information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities. If you have provided consent and wish to withdraw it, you may click on the account settings and submit a request to delete your information. You may also inform us by writing to the address in the section on “Access Rights to Personal Data” or send us an email to privacy@acquirebpo.com . Please refer to our Privacy Policy at https://acquirebpo.com/au/privacy-policy/ Read More
Information :
- Company : Acquire BPO
- Position : Collections Agent
- Location : Pasig
- Country : PH
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Collections Agent job info - Acquire BPO Pasig above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Collections Agent job info - Acquire BPO Pasig in 27-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 27-05-2024
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