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Customer Support Associate-Voice

HCL Technologies | Manila | PH

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the HCL Technologies with the position of Customer Support Associate-Voice - HCL Technologies which was opened this.

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Manila 0-3 Years Philippines Job Family Delivery Voice Job Description (Posting). To process Orders in liaison with suppliers and partners. Track order…...

Manila 0-3 Years Philippines

Job Family

Delivery Voice

Job Description (Posting).

To process Orders in liaison with suppliers and partners. Track order Shipment and close to client satisfaction (1.) Process the order in co-ordination with the stake holders. Document clear order notes as per quality norms in SAPorCRM. End to end tracking of shipped order. Close order basis client confirmation (2.) To comply to agreed SLAor customer timelines and adhere to the high quality norms set to ensure zero-error (3.) Understand the requirements from the order and validate the line items inline with the product configuration available in SAPorClient CRM. Identify gaps and rectify

Qualification

B-Tech, Degree

No. of Positions

8

Skill (Primary)

Domain Competencies (BSERV )-BFS-Operations Management

Employee Group

Business Line FT

Entity

BSERV

Auto req ID

1371271BR

Expected Date of Closure

01-Jul-2024

Information :

  • Company : HCL Technologies
  • Position : Customer Support Associate-Voice
  • Location : Manila
  • Country : PH

How to Submit an Application:

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Post Date : 21-06-2024

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