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Team Leader, PHCC - JR00001773

Trip.com Group | Manila | PH

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Trip.com Group with the position of Team Leader, PHCC - JR00001773 - Trip.com Group which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Team Leader, PHCC - JR00001773 - Trip.com Group below matches your qualifications. Good Luck: D

Trip.com Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and....

TEAM LEADER, PHCC
About Us
Trip.com Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and
Qunar
. Across its platforms, Trip.com Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and services, through aggregation of comprehensive travel-related information and resources, and an advanced transaction platform consisting of mobile apps, Internet websites, and 24/7 customer service centers. Founded in 1999 and listed on Nasdaq in 2003, Trip.com Group has become one of the largest travel companies in the world in terms of gross merchandise value.
Job Responsibilities:
  • Responsible for daily work of the team and ensure the normal operation
  • Supervise the operational data of the call center and conduct proper onsite management
  • Properly distribute the daily tasks within the team and host daily meetings
  • Supervise the staff KPI and take precautions to enhance the ability of the staff
  • Train and convey new procedures and monitor the implementation and performance
  • Deal with the complaints and communicate with staff regularly
  • Conduct communication concerning the monthly performance appraisal with staff
  • Arrange rational shift by estimating the volume of business
  • Propose projects that optimize the working procedures and complete them
    • Cooperate closely with other team leaders
Job Requirements:
  • Bachelor’s degree in Management, Comms, and/or any relevant field
  • At least 3 years supervisory experience in customer service team; travel/tourism industry, preferred
  • Excellent written and verbal English communication skills; ability to speak Mandarin is a plus
  • Ability to lead and motivate teams; has strong teamwork spirit
  • Good sense of responsibility and self-management skills
  • Project management and data analysis skills
  • Strong work ethic; solutions-oriented and results-driven
  • Proactive, flexible and capable of working independently as well as working with a team

Information :

  • Company : Trip.com Group
  • Position : Team Leader, PHCC - JR00001773
  • Location : Manila
  • Country : PH

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Team Leader, PHCC - JR00001773 job info - Trip.com Group Manila above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Team Leader, PHCC - JR00001773 job info - Trip.com Group Manila in 23-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 23-05-2024

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