Property Officer

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Responsibilities

The Property Officer will be responsible for:

• Assisting in the management of leased residential properties and building and maintaining internal and external stakeholder relationships
• Provide advice, assistance and recommendations to Account Management team in relation to the local leased residential property market
• Provide assistance to incoming and departing staff on residential property matters and act as liaison with real estate brokers
• Prepare lease documentation as required
• Maintain electronic records on residential property matters, including up-to-date lists of service and maintenance suppliers
• Ensure that staff residential properties offer suitable amenities and security for staff and their families that meet established HSE regulations and client standards
• Support activities to manage the residential estate budget including providing relevant reports for budget forecasting and monitoring
• Ensure relevant contracts are in place for planned maintenance and delivery of services
• Oversee general upkeep and emergency/crisis management plans; communicate with Site Management team as necessary identifying any problems or issues
• Deliver high standards of customer service and being responsive to staff needs and requests
• Assist with other duties such as logistical support for official visits including coordination of resources as required

Core Competencies
The Property Officer will demonstrate the following competencies:

• Knowledge of Health and Safety standards, fire and electrical safety
• Knowledge and skills in Microsoft Office software and residential property management software
• Understanding of relevant building statutory requirements
• Strong organisational skills, with good attention to detail and an ability to work independently; including the ability to manage competing priorities, meet deadlines and respond to challenges
• Strong oral and written communication skills and the ability to liaise effectively with contacts from a range of backgrounds
• Strong analytical and decision-making skills
• Organised and able to effectively deal with challenging situations with strong customer centric approach
• Resourceful, professional and friendly

Experience University degree or equivalent qualification

• 3 years’ experience in residential property management or related role

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.