Client Case Manager

Sterling Check | Work from Home | PH

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Sterling Check with the position of Client Case Manager - Sterling Check which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Client Case Manager - Sterling Check below matches your qualifications. Good Luck: D

We have great people here and are looking for more. Come join us - you will love it! Job Title: Client Case Manager. This is what you'll do:...

We have great people here and are looking for more. Come join us - you will love it!
Job Title: Client Case Manager Position Type: Full-Time Work Schedule: Day Shift Location: PH_Philippines_Virtual About the Role: As a Client Case Manager, you will act as a liaison between the internal teams and external clients to ensure that the background check process runs effectively by supporting the end-to-end process, preventing potential problems, troubleshooting, and resolving complications. The Client Case Manager plays a key role in support of delivering a world-class service to our clients. This is what youll do:
  • Project manage each client account as per the Service Level Agreements (SLA’s)
  • Review documentation received and proceed with Checks for completeness per the requirement of the client – includes create elements/ cases accurately as per the defined client guidelines.
  • Commence all verifications accurately and within required time frame as per Sterling guideline.
  • Verify the accuracy and completeness of elements/ cases, before closure.
  • Proactively identify areas for improvements and make recommendation to the processes undertaken on a regular basis
  • Engage internal teams on client / candidate enquiry per needs
  • Prepare report on client cases and track the movement and closure of cases
  • Support the Client Success Partner on Fulfilment related topics, including providing case status and other fulfilment reports
  • Attend and Support CSPs on monthly business reviews with Client on the operational insight
  • To conduct investigation and prepare root cause analysis report for Client Success Partners.
  • Other duties as assigned by the Sterling
What were looking for:
  • English proficiency is a must (written and communication)
  • Intermediate to advanced computer literacy - Microsoft Office
  • Ability to keep track of work
  • Quality orientation and documentation skills is a must
  • Are a team player and able to work under minimum supervision and tight timelines.
  • Customer orientated with the ability to adapt/respond to different types of situations.
  • Have a positive attitude
  • Enthusiastic with a desire for continuous learning
Follow us:
www.instagram.com/sterlingcheck
www.linkedin.com/company/sterlingcheck
www.facebook.com/SterlingCheck/

Equal Employment Opportunities at Sterling
Sterling is an equal opportunity employer and prohibits discrimination based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy, childbirth or related conditions), gender identity and expression, age, disability, citizenship, sexual orientation, military service, genetic information, and any other characteristic protected by law. In addition, Sterling is committed to taking affirmative action to employ and to advance in employment individuals regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy, childbirth or related conditions), gender identity and expression, age, marital status, disability, citizenship, sexual orientation, military service and genetic information; and to base all employment decisions only on valid job requirements. Disclaimer
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Information :

  • Company : Sterling Check
  • Position : Client Case Manager
  • Location : Work from Home
  • Country : PH

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Client Case Manager job info - Sterling Check Work from Home above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Client Case Manager job info - Sterling Check Work from Home in 18-04-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: support@jobkos.com

Post Date : 18-04-2024

Recomendations Jobs