Asia Cash Ops - Associate - Grade 602

JOB DESCRIPTION

Responsibilities:

• Manage overall KPI’s and KRI’s of the processes
• Responsible for overall management and oversight of the assigned branches including planning, strategy, organizational structure, budget and resource allocation
• Responsible for team performance; training and feedback
• Responsible for overall management and oversight of the assigned branches including planning, strategy, organizational structure, budget and resource allocation
• Exhibits full knowledge and thorough understanding of the entire Cash Operations functions across multiple locations
• Keeps abreast of new technologies and applications, and their implications for assigned area
• Support the business location strategy, seeking opportunities to hub or de-hub processes as appropriate whilst maintaining resiliency capabilities at all times
• Recognize and drive regional improvement opportunities arising from local/global situations
• Ensure all operation procedures are in compliance with industry and legal regulatory rules and guidelines both locally and globally
• Build exceptional relationship with business partners and stakeholders
• Ensure implementation of best-practices across the assigned branches
• Execute regional projects across the branches in Asia
• Ensure sufficient internal controls and procedures to minimize risk – able to drive the risks and controls agenda

Qualifications

• Graduate with Minimum 7 years of work experience in a financial institution.
• Should have the experience of managing a team of over >20 employees.
• Working knowledge of various aspects of International Payment Processing Operations.
• Working/Expert Knowledge of SWIFTS & international payment conventions & practices is a must.
• Strong Interpersonal skills to be able to communicate internally & externally and at all levels.
• Excellent written & oral communication skills in English.
• Proven leadership and people management skills.
• Proven ability to build strong business relationships within the site and across the business.
• A proactive approach to problem solving, taking ownership of issues and having the determination to follow through.
• Escalate issues as appropriate.
• Ability to use creative problem solving techniques to solve business issues.
• An acute client focus.
• Strong PC, project management, and analytical skills.
• Experience of working / partnering with Risk, Audit and Compliance to ensure that the overall organizational objectives are met.
• Project Management experience would be a plus.

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.