Invoice to Cash, Collections Analyst

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

The I2C Collections Analyst is responsible for managing and overseeing end to end service delivery in the Invoice to Collection and dispute process serviced by JNJ Global service Finance in Manila. This position reports to the Collections Senior Team Lead.

Major Duties & Responsibilities

• Manage customer collection, monitor KPI result to meet the commitment of Service Level Agreement
• AR Forecasting and analysis
• Ensure that adequate and effective internal controls are in place and that processes and policies are established and documented in compliance with WWP, ICH, DTP, and other control requirements
• Work on continuous improvement programs to standardize and improve the efficiency of collection and dispute process across various entities
• Manage Sales Order Releasing within scope of authority
• Other ad-hoc tasks assigned by manager

Qualifications

Education:

• A minimum of a bachelor’s level degree or equivalent is required, preferably in accounting, finance, or related business discipline.

Experience and Skills Required:

• 1-4 years of relevant work experience
• Willing to work the night shift
• Willing to work onsite in Edison Road, Merville, Parañaque
• Willing to work on a temporary hybrid setup (3x RTO per week)

Required Knowledge, Skills, and Abilities:

(Include any required computer skills, certifications, licenses, languages, etc.)

• Fluent in English for communication, for both oral and written
• Technology proficiency in Microsoft Office and ERP
• Excellent communication skills, with the ability to collaborate with a variety of stakeholders.
• Teamwork spirit and can work under pressure

Preferred Knowledge, Skills and Abilities:

(Include any required computer skills, certifications, licenses, languages, etc.)

• Knowledge of SAP systems
• Foreign language capability is a plus

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.