Quality Assurance Reviewer

JOB DESCRIPTION

As a Card Marketing Copy QA Analyst you will contribute to a strong controls environment as an integral part of the first line of defense (FLOD) by executing Quality Assurance testing for the purposes of assessing partner adherence to targeted processes, guidelines, and/or regulatory requirements.

Welcome to JPMorgan Chase. As a Card Marketing Copy QA Analyst you will perform Quality Assurance testing on for the purposes of assessing partner adherence to targeted processes, guidelines, and/or regulatory requirements.

Required qualifications, capabilities, and skills

• 3 + years of professional experience performing analytically focused tasks involving Quality Reviews (QA / QC), Business Controls, Regulatory Compliance, Risk, Audit, or similar
• Bachelor’s degree and/or CRCM (Certified Regulatory Compliance Manager) preferred
• Demonstrated analytical and critical thinking capabilities with sharp attention to detail
• Proven history of successful organization and time management skills, effectively prioritizing work & organizing materials to meet deadlines

Preferred qualifications, capabilities and skills

• Communicate effectively across multiple levels of the business (verbal and written)
• Be collaborative and build strong relationships across the organization
• Capable of discussing differing opinions while maintaining composure and professionalism
• Regulatory compliance knowledge of consumer-focused regulations related to marketing and digital media channels is a plus
• Strong working knowledge of advertising/marketing practices across various marketing channels is a plus

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.