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Team Lead - English (Filipino candidates needed in Kuala Lumpur)

Gratitude Inc. | Manila | PH

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Gratitude Inc. with the position of Team Lead - English (Filipino candidates needed in Kuala Lumpur) - Gratitude Inc. which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Team Lead - English (Filipino candidates needed in Kuala Lumpur) - Gratitude Inc. below matches your qualifications. Good Luck: D

Be the first to apply for this job. Provide mentorship, guidance, and career development to members of their team. Bachelor’s degree or equivalent diploma....

Key Skills

management role

management skills

Management BPO

Be the first to apply for this job. Apply now

Provide mentorship, guidance, and career development to members of their team. Lead a

  • high-performing team through an exciting transition to build problem solving, critical.

  • thinking, analytical and technical capabilities which will enable the department to develop deeper, more

scalable solutions.

  • Establish team goals and work with direct reports on strategies for executing, measuring progress, and

sharing results.

  • Deliver projects involving quantitative analysis, industry research, and strategy development, working

directly with global cross-functional teams to problem solve analytical approaches and develop solutions.

  • Identify actionable insights, suggest recommendations, and influence team strategy through effective

communication.

  • Set clear sales targets, both individual and team-based, and work towards achieving and exceeding these

goals.

  • Managing the day-to-day activities of the team.

  • Empowering team members with skills to improve their confidence, product knowledge, and

communication skills.

  • Conducting quarterly performance reviews.

Bachelor’s degree or equivalent diploma

  • Minimum 2-3 years of people management experience as TL.

  • Has the ability to deliver feedback and coaching to team members basis the collected data from Quality

monitoring and reporting development plan to stakeholders in an actionable format.

  • Must be able to spot trends and tendencies with data and drives team to look for insights.

  • Strategic thinker with strong analytical and creative problem-solving skills

  • Must be able to collaborate with the client on pressing concerns and partner with internal stakeholders

on action plan execution.

  • Significant experience in a complex fast paced environment

  • Passion for ensuring an excellent user experience

Role Customer Service Executive Timings Rotational Shifts (Permanent) Industry BPO Work Mode Work from office Process Voice Functional Area ITES / BPO / Customer Service

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Information :

  • Company : Gratitude Inc.
  • Position : Team Lead - English (Filipino candidates needed in Kuala Lumpur)
  • Location : Manila
  • Country : PH

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Team Lead - English (Filipino candidates needed in Kuala Lumpur) job info - Gratitude Inc. Manila above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Team Lead - English (Filipino candidates needed in Kuala Lumpur) job info - Gratitude Inc. Manila in 18-04-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 18-04-2024

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