LMS/LXP Administrator

Kenvue is currently recruiting for:

LMS/LXP Administrator

This position reports into LMS/LXP Administrator Lead and is based at Manila, Philippines

Who We Are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made up with 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours.

What You Will Do

The LMS/LXP Administrator is responsible for operational support of the LMS/LXP solution & administration aligned with the organization’s objective in collaboration with internal clients, implementation partners/project team, L&D partners, HCM/Digital Experience/Product Owners/IT . The key tasks includes but not limited to setting up eLearning content & crafting learning paths inpartnership Product Owners/SME, deployment, troubleshooting, security & controls. Additionally, embed continuous improvement & innovation mindset focusing on process & systems optimization, ensuring our learners gets a seamless experience through our learning platform.

Key Responsibilities

• Learning Operations Support: providing support to users and troubleshooting any issues with the learning systems including partnering with other functions on integration/interface issues/root cause analysis/resolution. Also executes on UAT script writing and on UAT script completion on product updates and enhancments.

• LMS Security: you are responsible for the for the day-to-day operations of the LMS systems application, setting up, ensuring ongoing maintenance, triage of issues, and audits are completed to meet the organization’s learning solutions needs and objectives. This includes user learning experience interface, creating user accounts, setting up security and access controls such as assigning permissions and ensuring learners have access to the resources they need

• Learning Content Management: Accountable for the centralized delivery of uploading and managing courses and curriculum. Develop and manage online courses which inlcudes uploading course content, creating quizzes, and setting up assessments in partnership with curriculum SME.

• Ensures that systems updates & maintenance are executed timely.This includes updating the learning systems with the latest software releases, bug fixes, and security patches. Monitors learning systems performance & security

• Design and develop reporting dashboards and metrics for business stakeholders. Troubleshoot and resolve data/reporting issues.

• Administer the learning intake process and efficient management of course/content maintenance & governance: review/updates/deletion

• Partners closely with Product Experience owner on roadmap opportunities for enhancements, product optimization and automation opportunities based on metrics and user sentiments.

• Partners with Workforce Intelligence team on reporting capabilities

• Create guides / job aids for LMS applications in partnership with the Knowledge Management team

• Partner with Learning & Development Team, IT, Digital Experience, People Solutions, 3rd party solutions partner (LMS vendor) in delivering a seamless learning experience to Kenvuers

• Partner with ComplianceWire team as needed

• Keep abreast of ongoing trends and solutions in the learning management systems network.

If youre a motivated professional with a passion for using technology to drive learning and development, along with the ability to tackle business ambiguities with an agile work style, wed love to have you join us as an LMS/LXP Administrator.

What We Are Looking For

• Degree in Information Technology, Human Resources or relevant field

• Minimum of 2 years experience with SuccessFactors SAP LMS, Degreed LXP, Linkedin Learning, integrations, and ServiceNow case management

• Demonstrates strong analytical & critical thinking

• Excellent problem solving and troubleshooting skills

• Strong communicator and stakeholder management

• Exceptional attention to detail and ability to manage complex data.

• Strong communication and interpersonal skills.

• Ability to work collaboratively in a team environment.

• Project Management experience

• Continuous Improvement / Lean Six Sigma

• HR Adminstration

• Case & IT project deployment tools

• Design & solution thinker

• Familiarity with Design Thinking and Six Sigma

• Other language capability would be an advantage: Spanish, Japanese, Mandarin

What’s In It For You

• Competitive Benefit Package

• Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More!

• Learning & Development Opportunities

• Employee Resource Groups

• This list could vary based on location/region

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.