Operations Officer

Job Overview:

The Operations Officer will be responsible for overseeing the day-to-day operational functions of the company, ensuring that all processes are efficient, effective, and aligned with the company’s strategic goals. The ideal candidate will have strong analytical skills, a strategic mindset, and the ability to manage multiple tasks and projects simultaneously.

Key Responsibilities:

Key Responsibilities:

• Operational Oversight: Manage and supervise the daily operations of a pool of technicians to ensure efficiency and effectiveness.
• Process Improvement: Identify areas for improvement and implement strategies to enhance operational processes and systems.
• Compliance: Ensure compliance with all company policies and service level agreements.
• Budget Management: Assist in the preparation and management of the operational budget, monitoring expenses to ensure cost-effective operations.
• Performance Monitoring: Develop and implement performance metrics to measure operational efficiency and effectiveness.
• Reporting: Prepare and present operational reports to senior management, providing insights and recommendations for improvement.
• Resource Management: Coordinate and manage resources, including personnel, equipment, and supplies, to ensure optimal operational performance.
• Collaboration: Work closely with other departments to ensure alignment of operational goals with overall company objectives.
• Project Management: Lead and manage operational projects from inception to completion, ensuring timely delivery and within budget.

Qualifications:

• Bachelor’s degree in Business Administration, Operations Management, or a related field
• Proven experience in an operations management role.
• Strong analytical and problem-solving skills.
• Excellent organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite and operations management software.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.
• High attention to detail and a strategic mindset.

Job Type: Full-time

Pay: Php16,000.00 - Php19,000.00 per month

Benefits:

• Pay raise

Schedule:

• 8 hour shift

Supplemental pay types:

• 13th month salary