Property Management Admin Assistant

JR-13082: Property Management Admin Assistant | Work Onsite | CRK

Cloudstaff is a leading provider of smarter outsourcing solutions, with its cutting-edge technology, exceptional people practices, superb employee engagement, and unparalleled work-life balance. We have been recognized and awarded twice as one of the Best Companies to Work for in Asia. Cloudstaff is not just another outsourcing provider - we are your true difference maker.

Future-proof your career with Cloudstaff and open the doorway to unlimited success. Join a family of like-minded individuals who value collaboration, respect, and a healthy work-life integration. Together, well create an atmosphere where you can thrive personally and professionally.

13 World-Class Offices Across the Globe
5,000+ Amazingly Talented Cloudstaffers
4.6 ★ Overall Feedback Rating on Glassdoor

Work Setup:
Work From Office
Pampanga
Night Shift

RESPONSIBILITIES

• Assisting Property Management with day-to-day operations and tenant relations by coordinating tenant requests and administering maintenance services
• Answering and routing phone calls from tenants and vendors to the appropriate contact within Property Management and/or dispatching personnel based on immediate needs
• Providing assistance to tenants and vendors in scheduling building maintenance, communicating building procedures, and providing general building information
• Delivering high-quality customer service, updating and maintaining current daily and emergency tenant contact lists, and tenant information manuals
• Supporting Property Managers by producing, modifying, and distributing various forms, spreadsheets, manuals, information packages, and miscellaneous typed information
• Processing correspondence for tenants, contractors, and other third parties for Property Management staff
• Maintaining and updating insurance certificate files for all contractors performing work at the properties
• Assisting with scheduling contractor work and coordinating with tenants
• Contributing to overall office operational needs by providing phone coverage and ordering supplies
• Maintaining and updating all tenant contact information and after-hour access as necessary
• Managing reported Risk Management Policies and Incidents immediately upon occurrence, emergency contact information, as well as a master tenant contact email address listing

QUALIFICATIONS

• Knowledge of office and accounting procedures
• Exceptional computer skills – MS Office Suite
• 2-3 years of administrative experience in a commercial leasing office environment
• Familiarity with facilities operations
• Excellent customer service skills
• Strong ability to work independently; ability to research and problem-solve
• Demonstrated knowledge of phone and email procedures and etiquette

About Cloudstaff
Cloudstaff was established in 2005 by Australian internet pioneer, Mr. Lloyd Ernst. The company currently has over 4,000 employees headquartered in the Philippines with a leadership team that consists of both Western and Filipino executives. We help companies be more competitive through smarter outsourcing.

Why will you love working with Cloudstaff?
Cloudstaff is committed to building the #1 Workplace Everywhere, and this is what makes us unique in the outsourcing industry. We take the time to understand what our people need and what it takes to maintain a productive and happy work environment. Everything we do is aimed at providing our staff with a work culture that they can look forward to every single day. From staff engagement initiatives to meaningful perks, we ensure that we do the best we can and that we do it better every time. We take pride in our awesome workforce and we deliberately support their personal and professional development with our specialized training programs and mentoring. Being #1 is not about us, it’s all about our people, it’s all about you!

• Competitive Pay
• Company-Provided PC/Laptop Set-Up & Fiber Internet Connection
• HMO/Medical & Dental Insurance Coverage + 1 FREE Dependent (16th Day Upon Hire Date)
• Rice Subsidy
• Quarterly CS Perks (Groceries & Snacks)
• Work Travel Insurance
• Service Incentive Leaves
• Employee Share Units
• FREE Access to CS Academy Courses
• Ongoing Career Advancement Opportunities
• Social Clubs & Special Interest Groups

Unlock these exceptional Employee Benefits & Perks when you get hired in CLOUDSTAFF!

Job Type: Full-time