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Client Success Associate

Sterling Check | Work from Home | PH

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Sterling Check with the position of Client Success Associate - Sterling Check which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Client Success Associate - Sterling Check below matches your qualifications. Good Luck: D

This position will act as a liaison between the departments within the organization and the clients to ensure that the....

We have great people here and are looking for more. Come join us - you will love it!
Job Title: Client Success Associate
Department: Client Success, Acute Care and Life Sciences
Position Type: Full-Time
Band & Grade: G2-L1
Reports to: Client Success Supervisor
About The Role:
This position will act as a liaison between the departments within the organization and the clients to ensure that the
background checking process is smooth by preventing problems from arising and resolving them when they occur.
This person will partner with their respective account manager team to maintain the client relationship
This Is What You’ll Do:
  • Interacting with clients via e-mail and phone as well as maintain client relationships
  • Assist clients in making informed hiring decisions, including conducting training on using our system (for
both individuals and groups)
  • Responding to questions about our services, results and provide additional specialized services upon request
  • Communicate and interact with fulfillment departments regarding issues related to the Verifications,
Criminal, OHS, Order Creation, Finance, etc., specific rush order requests, and overall assistance in an effort to
enhance and improve the rapid resolution of client issues and requests.
  • Ensure that all requests and case management workflows are resolved in a timely manner to meet
contractual SLAs and client expectations.
  • Effectively communicate with clients, management and team members on an as needed basis with issue
resolution.
  • Conduct and deliver additional projects as assigned by manager
  • Act as representative/liaison for Client Service to other depts
This Is What Were Looking For:
  • Must be able to analyze a situation and respond quickly in a courteous and professional manner
  • Must have excellent communication and professional writing skills.
  • Must understand all aspects of the fulfillment process and be able to effectively explain them to the
requestor.
  • Capable of handling a large number of calls and e-mails
  • Self-starter and have an ability to see the process through from start to finish
  • An individual who does well under pressure with time-sensitive projects
  • Good interpersonal and communication skills, both verbal and written
  • Ability to prioritize tasks and respond/escalate appropriately
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Equal Employment Opportunities at Sterling
Sterling is an equal opportunity employer and prohibits discrimination based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy, childbirth or related conditions), gender identity and expression, age, disability, citizenship, sexual orientation, military service, genetic information, and any other characteristic protected by law. In addition, Sterling is committed to taking affirmative action to employ and to advance in employment individuals regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy, childbirth or related conditions), gender identity and expression, age, marital status, disability, citizenship, sexual orientation, military service and genetic information; and to base all employment decisions only on valid job requirements. Disclaimer
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Information :

  • Company : Sterling Check
  • Position : Client Success Associate
  • Location : Work from Home
  • Country : PH

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Client Success Associate job info - Sterling Check Work from Home above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Client Success Associate job info - Sterling Check Work from Home in 01-07-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 01-07-2024

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