Control & Resilience Business Partner

Control & Resilience (C&R) Business Partner Background on what ING is about (Generic ING background): ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most diverse workforce and where no challenge is the same. At ING our purpose is to empower people to stay a step ahead in life and business. We believe that sustainable progress is driven by people with the imagination and determination to make a better future for themselves and those around them. ING is changing what banking is. For you, that means plenty of opportunities for personal growth in a continuously evolving environment. If this is the environment you thrive in, then apply and join us in changing the future of banking! Job Overview ING Hubs Philippines’ risk governance structure follows ING Bank’s three lines of defence model which aims to provide sound governance framework for risk management. First line of defence (1LoD) Each department and business line has the primary ownership, accountability, and responsibility for assessing, controlling, and mitigating all financial and non-financial risks affecting their businesses and for the completeness and accuracy of financial statements and risk reports with respect to their responsible areas. The C&R Business Partner is part of the Operational Design, Control, and Resilience (ODCR) Team and is reporting to the Support C&R Lead. In general, the ODCR Team functions as 1LoD risk and control, mandated to ensure framework execution in the organization and to provide control insight and support to the business lines and Management Committee. ODCR team reports to ING Hubs PH Chief Operating Officer. Key Responsibilities

• Training and Awareness – Ensure adequate understanding of control ownership and risks across the organization
• Risk Assessment – Facilitate the timely execution of risk assessments, ensuring the participation of relevant 2LoD functions as of the start of risk assessment
• Control Design – Support process control design, considering effectiveness, efficiency, and “customer” experience criteria
• Control Implementation / Execution
  • Facilitate gap analysis/impact assessment and monitor the remediation of gaps related to global policies, control standards, and regulatory requirements
  • Ensure the timely and proper documentation of controls in the system
  • Coordinate execution of applicable entity wide and/or process specific controls
• Control Evaluation
  • Perform and/or coordinate Key Control Testing and/or other alternative methods
  • Facilitate and document testing results and control evaluation
• Issue and Event Management – Execute and/or coordinate the timely definition, capturing, monitoring, and reporting of issues and events
• Management Information and Reporting – Prepare dashboards providing management insight on control effectiveness, issues, events, among others

Key Capabilities/Experience

• At least three (5) years of banking experience, specifically in the fields of Business Control, Operational Risk Management, Compliance, and/or Audit (Note: This increases depending on the GJA level.)

Minimum Qualifications

• Demonstrable understanding of and experience with various risk management tools and processes
• Fluent in English (written and spoken); with good communication and presentation skills
• Able to liaise and collaborate with a broad range of individuals, including Senior Management and Global stakeholders
• Capable to train others, transfer knowledge, and share expertise
• Able to work well, apply sound judgment, and make timely decisions under pressure
• Proactive, self-starter, and requires minimal supervision
• Able to establish a good working relationship among colleagues
• Experience with international/global financial institution is an advantage
• Must be proficient with Microsoft Office tools (Excel Macro, SharePoint and PowerBI is an edge)