Learning Specialist

Learning Specialist - Operations Customer to Cash

About the Role
In this opportunity as a Learning Specialist you will:

• Design strategies, develop content and deliver training to employees and business partners impacted by changes to internal systems and processes.

• Determine the most effective delivery method (e.g. classroom, live online, e-learning) for the audience and learning objective.

• Foster relationships with key leaders and subject matter experts from across the business to gather needed materials and content. Partner heavily with Customer to Cash and enterprise Change Management functions.

• Support the onboarding and orientation of new Customer to Cash employees.

• Facilitate and coordinate ongoing training programs to promote growth and development across Customer to Cash.

• Evaluate the effectiveness of employee training activities, suggesting new and creative approaches as needed.

• Plan, organize, and execute various team engagement activities that promote team bonding and a positive work environment.

About You
To be a Learning Specialist, you will have:

• Candidate must possess at least a Bachelors/College Degree, any field.

• At least 1 year of experience designing, developing, and delivering instructional content to adult learners. 1-4 years’ experience is preferred.

• Excellent written and verbal communication skills.

• Strong organizational skills and attention to detail.

• Ability to manage multiple tasks and prioritize effectively.

• A positive attitude and eagerness to learn.

• Proficiency in Microsoft Office Suite.

• Experience using learning content creation tools, office productivity suite, wiki, online learning tools, or comparable software products.

• Willingness to work on night shifts; or based on business needs.

• Willingness to work in Taguig City, hybrid set-up.

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Whats in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected

• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

• Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.