Hub Lead - Operations, Shopee Xpress (Subic, Zambales)

Shopee | Manila | PH

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The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment…...

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Department Operations LevelExperienced (Team Lead) LocationPhilippines - Manila

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:
  • Manage the day to day operations within the hub using the daily performance report, track performance and team improvement
  • Ensure procedures and regulations are being followed through
  • Lead team briefing, weekly meeting with staff, regular meeting on team performance
  • Continuously improve the key performance indicators (KPIs) of the staff on productivity, quality, service level, and stakeholder satisfaction
  • Improve internal process between the hub and the rest of the Operations team, in order to improve SLA
  • Has held a leadership role in a division or team, within a warehouse or hub environment

Requirements:
  • Bachelors Degree or higher in related fields
  • Has held a leadership role in a division or team, within a warehouse or hub environment
  • Experienced in e-commerce fulfilment

Information :

  • Company : Shopee
  • Position : Hub Lead - Operations, Shopee Xpress (Subic, Zambales)
  • Location : Manila
  • Country : PH

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Hub Lead - Operations, Shopee Xpress (Subic, Zambales) job info - Shopee Manila above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Hub Lead - Operations, Shopee Xpress (Subic, Zambales) job info - Shopee Manila in 18-04-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 18-04-2024