Assoc Mgr, Service Desk

IQVIA | Taguig | PH

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the IQVIA with the position of Assoc Mgr, Service Desk - IQVIA which was opened this.

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Provides first level support on workstations or for applications. Processes and provides first level support for technical assistance and resources from…...

Job Overview
Provides first level support on workstations or for applications.

Essential Functions
  • Processes and provides first level support for technical assistance and resources from internal and/or external customers.
  • Communicates with end users to clarify and define requirements.
  • Resolves various routine problems and escalates the more complex issues to the appropriate support area for resolution.
  • Maintains call information in database using commercial software.
  • May work with monthly charge back reports.
  • May schedule configuration and installation of PC workstation hardware and software.
Qualifications
  • Associates Degree Computer Science or equivalent, or equivalent technical training Req
  • One (1) years related experience or training Req Or
  • Equivalent combination of education and experience Req
  • Familiarity with mainframe, distributed, PC, LAN, or telecommunications equipment and related components in order to understand clients technical needs, or may have experience in customer service role.
  • Ability to carry out some analysis and information gathering to resolve problems on routine matters.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com


Information :

  • Company : IQVIA
  • Position : Assoc Mgr, Service Desk
  • Location : Taguig
  • Country : PH

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Assoc Mgr, Service Desk job info - IQVIA Taguig above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Assoc Mgr, Service Desk job info - IQVIA Taguig in 15-06-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 15-06-2024

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