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Customer Service Associate

Remitly | Manila | PH

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Remitly with the position of Customer Service Associate - Remitly which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Service Associate - Remitly below matches your qualifications. Good Luck: D

Hybrid work environment - both home and office. Interact with customers & provide exceptional customer service experience. Proficient in all MS Office products....

Job Description: Join a winning, innovation-driven team that plays an important role in promoting financial inclusion and equal opportunities for all. Remitly Israel (formerly Rewire) is a leading digital financial services provider for immigrants. At Remitly, we push forward and aim for the stars. We hire top talents and invest in promoting their career by providing opportunities, challenges, and a great work environment that places an important emphasis on work-life balance. We are looking for a customer support representative who is a highly motivated, talented team member to join our growing team. If you are a people person, enjoy assisting others, and looking for an opportunity to grow in an amazing start-up company, your place is with us! Job Responsibilities:
  • Working Sunday - Saturday 08:00-17:00, 5 days a week
  • Hybrid work environment - both home and office
  • Interact with customers & provide exceptional customer service experience
  • Multitask between different communication channels – Calls, Chats & Emails
  • Provide answers by identifying problems, researching, and guiding the customer through the correct steps
  • Coordinate with management team members to resolve escalated clients and/or customer issues
  • Improve customer experience, encourage organic growth & creating engagement
  • Promote the Remitly Cultural Values through both behavior and attitude, including being an advocate for team members

Requirements:
  • Excellent written and verbal communication skills in English & Hindi – Mandatory
  • Hebrew speaker – Advantage
  • Experience in customer support
  • Excellent communication between both customers & within company departments
  • Experience in the Payments and Banking industry – Advantage
  • Ability to work independently and under pressure
  • Proven ability to work in fast-paced dynamic environments & to multi-task
  • Proficient in all MS Office products
  • Service-oriented person

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Information :

  • Company : Remitly
  • Position : Customer Service Associate
  • Location : Manila
  • Country : PH

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Service Associate job info - Remitly Manila above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Service Associate job info - Remitly Manila in 07-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 07-05-2024

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