HR Service Center Specialist

Why Nasdaq When you work at Nasdaq, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspective. Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence. Here, we’re committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients. What We Offer This is a permanent full-time role based in Bonifacio Global City, Taguig following a hybrid work model setup (at least 2 in office days per week). You can expect an autonomous but fast-paced work environment where you are recognized for your results and ability to drive things forward. Every day brings many opportunities to learn & grow and rewards with a global impact we create. In return, you will receive HMO coverage for you and your dependents, employee stock purchase plan, equity grant, retirement plan, annual bonus, free counseling sessions, subscription to e-learning platforms, fitness, wellness and more. What You Will Do As part of the People Services team, you will be in charge of providing Level 3 HR support to Nasdaq employees around the globe. In addition, you will work closely with different units in fulfillment of these activities:

• Prepare relevant HR metrics to measure, track, analyze and report.
• Produce and distribute daily, weekly, and monthly pre-established on-going reports and dashboards in line with HR’s needs and future objectives.
• Fulfill various ad hoc reporting needs subject to a pre-defined service level agreement.
• Delivery of data analysis from a variety of sources with a strong emphasis on providing actionable insights.
• Maintain documents detailing reporting processes.
• Responsible for ensuring that data is accurate and presented in a clear, concise, and business-relevant manner to key partners.
• Document and conduct periodic internal reviews or audits to ensure compliance procedures are followed.
• Work on audits to promote data integrity.
• Assist with the year-round operations for talent and rewards, including the companywide year-end talent/compensation process.
• Assist with the rewards and recognition program
• Review of merit increases, equity awards, and bonus recommendations to ensure data is ready for formal review by the HR business partners with their business leads.
• Work on the performance calibration review.
• Assist with goal setting process.
• Prepare benefits billing and complete benefits audits. Perform other benefits support tasks.
• Produce work following set quality standards to achieve satisfactory quality and consistency.
• Continuously drive operational excellence.

What We Expect

• Bachelor Degree or equivalent experience in computer science or another similar field
• Work Experience: At least 4 years
• Exposure to employee data management and or employee data management platforms – experience in Workday is a must
• Special Qualifications, knowledge within: Basic knowledge of current systems used by company, good excel skills, attention to detail, some prior experience preparing reports and HR Projects
• A keen eye for detail and a good problem solver with excellent interpersonal skills
• Strong communication skills and the ability to think outside of the box
• Have intermediate Microsoft Office application skill
• Flexibility to work across all shift schedules (morning, mid, night) and to work on some PH holidays based on business need

Does It Sound Like You? Please follow through by clicking the “Apply” link and submitting your application. If your skills and experience are a match, we will be in touch soon. In the meantime, please visit our website and social media channels to learn more about our innovative business, inclusive culture and discover why Nasdaq Manila is Great Place To Work certified! Come As You Are Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. Come as You Are Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.