• Home
  • Job
  • Customer Experience Specialist

Customer Experience Specialist

Booth & Partners | Makati | PH

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Booth & Partners with the position of Customer Experience Specialist - Booth & Partners which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Experience Specialist - Booth & Partners below matches your qualifications. Good Luck: D

ROKA designs and manufactures premium eye wear and technical apparel for people who are out there getting after it, both competitively and recreationally....

Job Description About the client:


ROKA designs and manufactures premium eye wear and technical apparel for people who are out there getting after it, both competitively and recreationally. They make high-quality tools for optical protection or optical correction. All of their products are built for action and use patented and proprietary technology to meet the demands of the worlds most extreme athletes.
Job Summary:
ROKA is looking to add a Customer Experience Specialist with the experience, ability, and passion to join our existing team and help take our Customer Experience to the next level.
Responsibilities:
  • The Customer Experience Specialist is often the first point of contact at ROKA.
  • Responsible for owning on-the-web customer experience, from initial orders to processing returns and exchanges to assisting with warranty requests.
  • Responsible for addressing product-related questions and general inquiries coming from customers via email and/or chat.
  • Understand and articulate the customers needs and can help design internal policies and processes to make sure we deliver amazing service day in and day out.

Requirements
  • 2+ years of relevant customer service experience with proven one-on-one touchpoints with customers via email, with the potential for chat.
  • High level of organization with very strong attention to detail.
  • Positive attitude with an ability to solve problems quickly and thoroughly for customers when things don’t go 100% as planned.
  • Strong verbal and written communication skills, including "modern" communication skills - email, text, cell phone but knows when to pick up the phone or walk down the hall to communicate.
  • Strong work ethic with a high level of empathy, energy, and enthusiasm.
  • Working knowledge of Excel and other MS Office applications, Google Docs, and customer management systems, with the ability to learn new platforms quickly.
  • Eager to learn our catalog and technology inside and out to offer product advice and help customers understand what makes our products different.
  • Willingness to learn and provide inputs on possible experience-based process improvements.
  • Ability to clearly articulate goals and objectives to peers and drive job performance.

Benefits WHAT WE OFFER:


✔ Great Place to Work-Certified Company
✔ Premium HMO
✔ Holistic employee experience
✔ Work-from-home setup
✔ Rewards and incentives
✔ Monthly engagement activities
✔ Career advancement opportunities
✔ Paid referral program

Work Experience

1-3 years

Information :

  • Company : Booth & Partners
  • Position : Customer Experience Specialist
  • Location : Makati
  • Country : PH

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Experience Specialist job info - Booth & Partners Makati above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Experience Specialist job info - Booth & Partners Makati in 10-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: support@jobkos.com

Post Date : 10-05-2024

Recomendations Jobs