Administration Assistant

We have an exciting opportunity for an enthusiastic individual to join our Client Success team as an Client Administration Support Assistant on a full time basis. Based in our Mandaluyong office, this offshore role will see you support our team in Australia.

Working as a key member of the team, you will be working along side a team of Client Success Specialists and providing excellent administrative support to assist with incoming client support. You will use your strong administrative skills, attention to detail, and problem solving to assist with creating timely solutions for our clients.

Your responsibilities will include:

• Software implementation
• Managing client cases
• Ensuring the internal wiki and client resources documentation is up to date
• Custom reporting
• Troubleshooting
• Other administrative activities when required

We are looking for someone who is able to hit the ground running. This role would best suit someone who has experience working in an administration role previously and has experience working in a customer-focused environment. While not essential, experience using Salesforce would be highly desirable.

You will need to be a quick learner with excellent verbal and written communication, as well as having an excellent attention to detail to ensure work is completely accurate. In addition, you will need to be exceptionally organised and skilled in multi-tasking in a fast paced environment. Youll have strong initiative, be willing to jump into any task at hand, and truly own your role and responsibilities.

It is important that you are tech-savvy and have a high level of proficiency with the Microsoft Office Suite.

You will receive an attractive remuneration package up to 30,000 PHP monthly.

We work hard to cultivate a supportive environment ensuring all employees have the best chance for long term success within the business while enjoying the work/life balance you are afforded.

Our Purpose (our ‘Why’) is to connect people to grow companies, careers and communities. We help organisations to grow by delivering best-in-class talent acquisition software and services.

To give you a feel for our team and culture, check out this video:

Here are our company values - have a read to see if they align with yours.

It’s an exciting time to be a part of the team. Were paving the way when it comes to service-enabled software, and were gearing up to IPO within the next couple of years.

Our Group is made up of the following brands:

• Scout Talent - service-enabled software, offering best of breed talent acquisition solutions, generally for organisations with 50-1000 employees
• Recruit Shop - our cheap and cheerful solution offering a simple and effective flat-fee recruitment product aimed at organisations with 1-50 employees
• NetEngine - custom software, web and mobile development, working with both start-ups and established organisations to bring their digital vision to life
• Healthy Workplaces - our home grown charitable arm, dedicated to raising awareness about the health risks office workers face by sitting for prolonged periods of time ... our most popular global event is the in-office corporate cycle relay challenge, Tour de Office