Virtual Assistant (US Real Estate)

JR-13288: Virtual Assistant (US Real Estate) | WFH

Cloudstaff is a leading provider of smarter outsourcing solutions, with its cutting-edge technology, exceptional people practices, superb employee engagement, and unparalleled work-life balance. We have been recognized and awarded twice as one of the Best Companies to Work for in Asia. Cloudstaff is not just another outsourcing provider - we are your true difference maker.

Future-proof your career with Cloudstaff and open the doorway to unlimited success. Join a family of like-minded individuals who value collaboration, respect, and a healthy work-life integration. Together, well create an atmosphere where you can thrive personally and professionally.

13 World-Class Offices Across the Globe
5,000+ Amazingly Talented Cloudstaffers
4.6 ★ Overall Feedback Rating on Glassdoor

Work Setup:
Work From Home
Night Shift

RESPONSIBILITIES

• Provide administrative support to office personnel, including managing calendars, scheduling appointments, and handling correspondence
• Assist with real estate transactions or title processes by organizing and maintaining documentation, and coordinating with clients, lenders, and other parties involved
• Prepare and distribute marketing materials, such as flyers and social media posts, to promote properties and attract potential clients
• Conduct research on properties, realtors/agents, and lenders to determine target markets and input new clients into the CRM
• Manage CRM databases and client contact lists, ensuring accurate and up-to-date information
• Coordinate closings and communicate relevant information to all parties involved
• Provide excellent customer service to clients, addressing inquiries, resolving issues, and ensuring a positive experience throughout the transaction process

QUALIFICATIONS

• Proven experience as a Virtual Assistant in the US real estate or a US title company
• Strong knowledge of real estate terminology, processes, and regulations, or the ability to learn this information quickly (within one month)
• Familiarity with real estate transaction management software, CRM systems, and other relevant tools (e.g., SoftPro, Monday.com, MS Dynamic 365, etc.)
• Excellent communication skills, both written and verbal, with the ability to interact professionally with clients and colleagues
• Exceptional organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and Google Workspace
• Ability to work independently in a remote environment while maintaining high productivity and meeting deadlines
• Flexibility to adapt to changing priorities and business needs

About Cloudstaff
Cloudstaff was established in 2005 by Australian internet pioneer, Mr. Lloyd Ernst. The company currently has over 4,000 employees headquartered in the Philippines with a leadership team that consists of both Western and Filipino executives. We help companies be more competitive through smarter outsourcing.

Why will you love working with Cloudstaff?
Cloudstaff is committed to building the #1 Workplace Everywhere, and this is what makes us unique in the outsourcing industry. We take the time to understand what our people need and what it takes to maintain a productive and happy work environment. Everything we do is aimed at providing our staff with a work culture that they can look forward to every single day. From staff engagement initiatives to meaningful perks, we ensure that we do the best we can and that we do it better every time. We take pride in our awesome workforce and we deliberately support their personal and professional development with our specialized training programs and mentoring. Being #1 is not about us, it’s all about our people, it’s all about you!

• Competitive Pay
• Company-Provided PC/Laptop Set-Up & Fiber Internet Connection
• HMO/Medical & Dental Insurance Coverage + 1 FREE Dependent (16th Day Upon Hire Date)
• Rice Subsidy
• Quarterly CS Perks (Groceries & Snacks)
• Work Travel Insurance
• Service Incentive Leaves
• Employee Share Units
• FREE Access to CS Academy Courses
• Ongoing Career Advancement Opportunities
• Social Clubs & Special Interest Groups

Unlock these exceptional Employee Benefits & Perks when you get hired in CLOUDSTAFF!

#1WorkplaceEverywhere

Job Type: Full-time