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Assistant Call Center Manager for Logistics/Freight Services

Gratitude Inc. | Manila | PH

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Gratitude Inc. with the position of Assistant Call Center Manager for Logistics/Freight Services - Gratitude Inc. which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Assistant Call Center Manager for Logistics/Freight Services - Gratitude Inc. below matches your qualifications. Good Luck: D

Functional Area ITES BPO Customer Service With a focus on quality and efficiency executes one or more of the following tasks in accordance with office ...

Role: Lead Assistant Manager

Timings: Night Shift (Permanent)

Industry: BPO

Work Mode: Work from office

Functional Area: ITES / BPO / Customer Service

Process: Semi-Voice

Key Skills: Logistics BPO Call center BPO call centre Logistic/Trucking/Transportation/Freight

  • A leading BPO is hiring!

    Title: Assistant Call Center Manager for Logistics/Freight Services.

    Work Setup: Work Onsite in Ayala

    Shift: Night-Shift

    Salary: Max 65k

    Target Start Date: Mid/Last week of February 2024





    **Job Description**



    The duties and responsibilities of this position consist of, but are not limited to, the following:





    + With a focus on quality and efficiency, executes one or more of the following tasks in accordance with office and company policies and standard operating procedures (SOPs): creating orders, activating shipments, building loads, assigning loads, scheduling appointments, tracking and tracing shipments, invoicing, updating financials, generating carrier payments (T-cheks), rejecting orders, cancelling orders, updating and resolving events, booking loads, bouncing loads and executing load builder profiles.

    + Monitors task boards and assigned email accounts to respond to customer and carrier requests.

    Documents events utilizing knowledge gained through SOPs and experience and, when required, follows defined escalation procedures.

    +Follows through on customer or carrier requests to ensure satisfaction. Escalates questions or requests when necessary.

    +Validates and ensures the accuracy of load data in systems according to CHR and customer standards.

    +Complete other duties as assigned





    **Requirement**

    Minimum 2 years of experience on the transportation/logistics industry. (FedEx, UPS, DB Schenker, CEVA, DHL and other





    **non-negotiable**



    + BPO/ Call Center Experience as Supervisor or Assistant Call Center Manager (at least 2 years)

    +Experience in handling Trucking, Freight Services and/or Logistics account



    Connect with me only if you are genuinely interested. WhatsApp/Viber - +91-8655619712 or mail me your resumes at meesam@gratitudeindia.com


Note: Gratitude doesnt charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@gratitudeindia.com.


Information :

  • Company : Gratitude Inc.
  • Position : Assistant Call Center Manager for Logistics/Freight Services
  • Location : Manila
  • Country : PH

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Assistant Call Center Manager for Logistics/Freight Services job info - Gratitude Inc. Manila above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Assistant Call Center Manager for Logistics/Freight Services job info - Gratitude Inc. Manila in 17-02-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 17-02-2024

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