Cash Research Representative

The core responsibilities of a Cash Research Associate are to identify the correct location for the payments and determine how the money will be appropriately moved. This position is also responsible to locate payments identified as deposited by a patient or insurance company but not yet applied to the correct invoice. Posting the data involves using correct payment codes, FSC, and ANSI denial code to populate fields on the correct screen in the practice management system. Associate may be required to complete additional paperwork in order to reconcile batch. Associate may also be required to utilize multiple websites or communicate with multiple insurance companies via telephone in order to complete required task. All job functions must be completed with a minimum of errors. Associate must be able to work independently.

Responsibilities and Duties

• Manage holding/suspense accounts to maintain timely follow-up response.

• Research payments identified as missing.

• Enter alphabetic, numeric or symbolic data.

• Contact Manager to resolve questions, inconsistencies, or missing data.

• Learn computer applications as they relate to denial management systems; proficiency in at least 2 of the multiple practice management systems (Epic, IDX, ADS), and insurance carrier websites.

• Assist cash applications department to locate missing EOBs, patients, and various projects as assigned.

Knowledge, Skills, and Abilities

• Knowledge of Epic or IDX preferred

• Attention to detail-ability to maintain speed while upholding accuracy

• Knowledge of CPT, ICD-9, or medical terminology preferred

• Good communication skills

• Excellent problem-solving skills

• Intermediate knowledge of Excel

• Ability to meet deadlines and work as a part of a team

• Must be organized

Education/Experience

• High School diploma or equivalency required, some college preferred.

• 1-2 years of experience in insurance/healthcare and/or previous data entry responsibilities

Information :

• Company : Tenet Global Business Center, Inc.
• Position : Cash Research Representative
• Location : Manila, Metro Manila
• Country : PH