Customer Master Manager

Key Responsibilities:

• Lead the customer master data function, managing a team responsible for customer data creation, maintenance, and governance
• Develop and implement data standards, policies, and procedures to ensure the accuracy and consistency of customer master data
• Oversee data lifecycle management processes including onboarding, updates, and inactivation of customer records
• Monitor data quality metrics and proactively resolve data issues through root cause analysis, validation, and reconciliation techniques
• Collaborate with IT and business stakeholders to enhance ERP and MDM systems and workflows related to customer data
• Serve as the primary point of contact for customer master data governance across departments
• Drive continuous improvement in data management processes and tools
• Provide training, guidance, and support to internal teams on customer master data best practices

Qualifications:

• 5+ years of experience in data management with a strong focus on customer master data
• Minimum of 3 years in a leadership or managerial role, leading data teams or customer data functions
• Expertise in customer master data governance, quality assurance, and lifecycle management
• Proficiency with ERP systems such as SAP, Oracle, and MDM tools
• Strong analytical and problem-solving skills for data validation, issue identification, and resolution
• Proven ability to develop and enforce data standards, policies, and compliance frameworks
• Excellent communication and interpersonal skills; capable of collaborating effectively across departments and geographies

Job Type: Full-time

Benefits:

• Paid training
• Work from home

Schedule:

• 8 hour shift

Work Location: Remote

Information :

• Company : Valoroo Inc.
• Position : Customer Master Manager
• Location : Manila
• Country : PH