Import Customer Service

• Act as support unit for import sales in performing customer service functions for import customers.
• Coordinate with documentation team with regard to sending of import arrival notices and billings.
• Attend to import customer phone or email queries with regard to rates, surcharges, schedules, etc.
• Maintain and update data files for import customer volumes. File rates and free time into TSL AFSYS for FOB accounts.
• Export Helpdesk Checking acceptance and permits of cnees for special commodities such as DG, OOG, etc. (back up to inside sales)
• Monitors credit line and container deposit waiver account list.
• Updates competitors file for new surcharges.
• Monitors volume for weekly and monthly reporting.
• Ensures operational teams compliance to HSEQ and corporate policies including exercise of general duty of care.
• Takes responsibility of our health and safety and that of others.
• Uses work items provided by the company, including personal protective equipment in accordance with company polices and best practices.
• Other tasks that may be assigned by immediate supervisor or department head.

Job Type: Full-time

Pay: From Php18,000.00 per month

Benefits:

• Health insurance

Schedule:

• Monday to Friday

Application Question(s):

• What is your expected salary?

Language:

• English (Preferred)

Information :

• Company : TSL Container Lines Philippines, Inc
• Position : Import Customer Service
• Location : Pasay
• Country : PH