Master Data Associate

▪ Responsible for day-to-day operational activities such as account creations, modifications, blocking, deletions, reactivations in accordance with the companys data management work processes and procedures.  ▪ Execute requests from the different stakeholders globally related to data cleansing initiatives/harmonization activities provided the necessary documents, and approvals are in place. ▪ Strict implementation of Continental policies & procedures to achieve global data integrity and consistency. ▪ Perform compliances checks on business request to ensure quality and accuracy of results. ▪ Responsible for the timely and proper escalation of incidents/issues/concerns to the analyst or team lead. ▪ Provide support in data preparation such as creation of simple loaders, validation to enable mass update of requests. • Provide support or issues and escalations and assist other team members as required. ▪ Support his /her Team Lead to perform assigned internal compliance activities or to support external audit engagement. ▪ Support additional activities as may assigned by Team Lead▪ Perform activities to deliver green results on agreed KPIs and SLAs. Ensure action plan is in place for those failed items or with challenging results. ▪ Gather feedback from stakeholders and suggest new KPIs and SLAs to measure, predict and repeat performance of each individual team members. ▪ Work with the Team Lead to identify root cause of issues, define action plan and work on action plan to avoid similar issues in the future.▪ Process stakeholders request with timeliness and quality ▪ Identify and propose standardization opportunities, process improvements which will benefit both parties.▪ Act as a back up for his /her colleagues process and deliverables. ▪ Participate, complete training and skills development activities assigned for the year. ▪ He/She should be cross trained in at least 2 data objects for business continuity purposes. ▪ Participate in GBS Manila employee initiatives such as town halls, training and events, corporate social responsibility programs, and other activities that increase employee engagement of GBS employees.▪ Support implementation of technology-related process improvement opportunities (e.g., new SAP version, SPP7 and BMC Helix ticketing tool, WinShuttle, etc). ▪ Identify, present and support execution of process improvements ideas and additional activities assigned by Team Lead. ▪ Participate in center wide initiatives (e.g. CBS culture, Bright Ideas), achieve CBS goals as defined by his /her Team Lead

Information :

• Company : Continental AG
• Position : Master Data Associate
• Location : Makati City, Metro Manila
• Country : PH