Sales Admin

About Us

ICTouch is a leading Australian Owned provider of Cyber Security, Managed IT, Desktop as a Service (DaaS), Telecommunications and Digital Workspace Solutions. We provide secure and comprehensive virtual desktop and platform-as-a-service solutions tailored to the small and medium business market.

What We Offer

• Market-Leading Package

• ICT Workstation equipment provided including computer, 2-3 monitors, docking station, camera, Webex, keyboard & Mouse.

• Remote work from home only

• Government Mandated Benefits

• HMO & Dental Benefits with 1 included dependent

• 13th Month pay

• 10 Days Sick Leave upon employment

• 10 Days Annual Leave upon employment

• Great Work-Life Balance

• Established Philippines team working from home. 

Key Accountabilities

• Provide a strong level of professional, timely and customer-focused assistance.

• Managing and maintaining sales inbox.

• Quote creation and client liaison 

• Communicating directly with clients and suppliers on a regular basis, managing expectations, and ensuring that their needs are met. 

• Processing approved quotes and working with internal and external stakeholders to process deals, coordinate delivery etc.

• Maintaining client lists and ensuring company systems are kept up to date. 

• Document preparation and reports 

• Other accountabilities and responsibilities as directed by the Administration Manager.

Skills, Knowledge & Capacity

• Excellent communication skills and interpersonal skills including ability to liaise effectively and confidently with internal and external parties.

• Administrative, planning and organisational skills and proven ability to work to deadlines across a number of projects simultaneously with excellent attention to detail;

• Strong team player with proven ability to work autonomously with initiative, forward thinking and capacity to solve problems;

• Strong Computer literacy skills;

• Delivers dependable high quality service.

• Behaves in an honest, reliable, courteous, helpful consistent and non-discriminatory manner.

ICTouch Qualities & Behaviors

Customer Service: courteous, helpful, professional, effective, timely and accurate advice, desire to exceed customer expectations, responds calmly to difficult situations

Initiative: applies good judgement in completing tasks, anticipates requirements without prompt, considers how to improve customer service

Teamwork: co-operative, supportive, helpful, positive attitude, contributes, adaptable, flexible

Communication: clear, concise, gains rapport, engaging, willing to help others

Reliability: delivers on work deadlines without prompts, plans around schedules and work demand

Accountability: responsible for decisions, actions, performance and resulting consequences; delivers quality outcomes in accordance with ICTouch strategy, operations, policies and procedures

Requirements 

• Minimum 2 years related experience required. 

• Bachelors degree in any related business management course. 

• Must be proficient in general IT computer use

• Business Acumen: Must have a good understanding of business principles. 

• Excellent communication skills, written and verbal. 

Information :

• Company : ICTouch
• Position : Sales Admin
• Location : Manila, Metro Manila
• Country : PH