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Customer Service Assistant - Teller

ORBIT MNL - PH | SM City Fairview | PH

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the ORBIT MNL - PH with the position of Customer Service Assistant - Teller - ORBIT MNL - PH which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Service Assistant - Teller - ORBIT MNL - PH below matches your qualifications. Good Luck: D

Proven customer service experience preferably in a call center or customer support environment Strong active listening skills patience and empathy when ...

We are seeking highly motivated and customer-oriented individuals to join our team. This role requires excellent communication skills, a friendly and professional demeanor, and the ability to handle high call volumes effectively.

Responsibilities:

Identify and assess customers needs, inquiries, or concerns and provide accurate and appropriate solutions or information.

Maintain comprehensive knowledge of company products, services, policies, and procedures to effectively address customer inquiries.

Utilize CRM software and other relevant systems to document and track customer interactions, ensuring accurate and detailed records.

Escalate unresolved issues or complex inquiries to the appropriate department or supervisor for further investigation and resolution.

Strive to achieve and exceed individual and team performance targets, such as call handling time, customer satisfaction ratings, and first-call resolution.

Maintain a high level of professionalism, empathy, and patience when dealing with challenging or irate customers.

Qualifications:

Amenable to working onsite(office-based)

Filipino Citizen, or hold relevant residence status

18 years old and above

High school diploma or equivalent; further education or relevant certifications will be a plus.

Excellent verbal and written communication skills. Preferred language: English.

Strong active listening skills, patience, and empathy when dealing with customers.

Nice to have:

Proven customer service experience, preferably in a call center or customer support environment.

Job Types: Full-time, Permanent, Fresh graduate

Salary: Php19,000.00 - Php30,000.00 per month

Benefits:

  • Company Christmas gift
  • Flexible schedule
  • Flextime
  • Free parking
  • Health insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • Day shift
  • Fixed shift
  • Night shift

Supplemental pay types:

  • 13th month salary
  • Bonus pay
  • Commission pay
  • Overtime pay
  • Performance bonus

Information :

  • Company : ORBIT MNL - PH
  • Position : Customer Service Assistant - Teller
  • Location : SM City Fairview
  • Country : PH

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Service Assistant - Teller job info - ORBIT MNL - PH SM City Fairview above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Service Assistant - Teller job info - ORBIT MNL - PH SM City Fairview in 18-02-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 18-02-2024

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