Health and Wellness Services, Vice President

JOB DESCRIPTION

The role, helps evaluate, plan, implement, provide oversight over the corporate health & wellness services and associated benefit offerings for the location. The candidate will ensure the delivery of professional care through our wellness centers while developing trusted collaborations with health services staff, employees, key stakeholders in the firm that includes environmental health and safety, corporate security, wellness councils, compliance and regulatory teams, as well as local community hospitals.

Job Responsibilities:

• Develops and coordinates implementation of JPMC (JPMorgan Chase) wellness initiatives and programs for the location while monitoring budgets and evaluating the effectiveness of programs.
• Is an active member of the JPMC Wellness Council providing direction and leadership and assisting in the achievement of its objectives
• Is a member of the OSH (Occupational Safety and Health) council responsible for strategy and execution of regulatory prescribed wellness programs, drafting of OSH related company policies and regulatory reporting
• As an SME (Subject Matter Expert), be able to provide guidance and recommendations about OSH and DOH(Department of Health) related concerns based on established and updated standards
• Works collaboratively with Employee Assistance Program teams, Employee Relations, Disability Management, Security, Facilities, Dining Services, VLGs (Volunteer Leadership Group) and community partners as well as co-workers and others as identified
• Attains a high level of employee satisfaction with services as demonstrated through verbal and written feedback as well as employee satisfaction surveys

Required qualifications, capabilities, and skills

• Manages Vendors/Partners for Performance – Contractual / Financial and Operational Excellence
• The incumbent will play an important role in managing the partners / vendors we work with in the delivery of our objectives, such as medical, health & insurance providers amongst others
• Monitors wellness centre and associated services as per defined process and contracted SLA’s (Service Level Agreement) for continuous improvement
• Participates in Health and Wellness Center policy and procedure development with vendor and monitors for consistent implementation and support
• Collaborates with vendor to understand needs, listens to suggestions and escalates as appropriate to JPMC management for problem resolution and/or operational enhancements
• Manage the appropriate onboarding / off boarding of vendor employees
• Works with vendor to ensure orientation for all staff in region and monitors plan for performance remediation, as needed; ensure personnel meet internal and regulatory standards as well as appropriate training covering process and technical knowledge; track expenditures, ensure efficiencies, and support budgetary objectives; staffing needs are efficiently met, and coverage is maintained
• Conducts a minimum of weekly meetings with vendor manager to establish relationship, discuss identified issues, develop resolutions, monitor implementation and review results
• Reviews audit deficiencies and collaborates with vendor to identify strategies for remediation of deficiencies to target 100% compliance
• Monitors vendor operations to ensure all safety and environmental guidelines for storage, use of equipment, and disposal of medical and pharmaceutical waste are met
• Prepares and submits required reports in a timely manner, including data collection, analysis and recommendations for future actions

Preferred qualifications, capabilities, and skills

• Degree or Diploma in healthcare / Health sciences / Occupational Health or related fields Preferred
• Ten or more years of experience in healthcare delivery of which 5 years are in management of operations
• Must have solid knowledge and/or experience working with HMO (Health Maintenance Organization), DOH, OSH and other relevant government agencies.
• Excellent interpersonal, written and verbal communication skills
• Is results driven and able to work successfully in fast-paced corporate environment, with flexible scheduling requirements
• Computer proficient in Microsoft Word, Excel, electronic health record software
• Able to comfortably work with and analyze data.

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.