Event Planning Analyst

Event Planning Analyst

Support the execution of execute meetings and event experiences for Accenture’s Global Mobility Meetings & Events team, in an agile, innovative and truly human way, reflecting a customer-obsessed and operationally effective approach. This includes consistently delivering exceptional customer service by fostering an environment of hospitality for Accenture clients, customers and colleagues.

Includes supporting the planning of events, supporting meeting and event strategy, vendor and venue research, supporting the contracting process, supporting the invoice reconciliation and payment process. Support event delivery and post-event facilitation, technology-related support, compliance and reporting.

• Adapts communication style and response time to consider customer seniority, situation, and support dedicated planning approach
• Assist in development of meeting logistics and attendee experience to support event objectives
• Work seamlessly with the Global Mobility organization, Accenture colleagues, and suppliers to ensure connected, consistent, and compliant delivery of services to clients and customers
• Assist with the development and use of metrics/reporting
• Support execution of delivery in line with the overall strategy
• Use technology to support the planning processes for meetings including: meeting registrations, approvals, budget and actual spend, calendars, meeting logistics, attendee registrations etc.
• Provide support for assigned events and completion of procurement processes such as, deposits, purchase orders, billing and final reconciliation
• Finalizes event details upon event completion including, final data in event technology tool, customer satisfaction and event debrief
• Collaborate with internal (cross-functional) groups to ensure consistent delivery of service and support the resolution of escalations related to meetings or events appropriately
• Monitor and support compliance with existing policy and recommend changes to align with changing business needs
• Keep knowledge base updated on supplier and sourcing trends

Career Level Expectations

• Requires analysis and solving of moderately complex problems
• Requires understanding of the strategic direction set by management as it relates to team goals
• Primary upward interaction is with direct supervisor; may interact with peers within Accenture

Must Have:

• College Graduate in any related course
• At least 1 year experience in events management and events administrative support
• Knowledge, experience and understanding on events management and administrative support
• Stakeholder management – up to MD Levels

Good to Have:

• Aptitude for customer service
• Works well under pressure
• Accuracy in the completion of received tasks
• Self-starter, with an adeptness for organization
• Good oral and written communications skills to support your geography
• Time and project management
• Work independently, with the ability to seek supervision as needed
• Strong Microsoft Office skills