Administrative Assistant, Benefits Administration

Key Duties & Responsibilities

Scope : GLOBAL PH, US, UK, CA, PR, and future expansions

Benefits Administration

• Process company reimbursement benefits.

• Ensure accuracy and timely reimbursement.

• Reviews and audit billings for employee utilizations.

• Coordinate with the government offices for any issues unresolved and set a timeline for resolutions.

Benefits Admin Projects

• Support department projects as required.

• Coordinates the Teams schedule. Ensures ample time for meetings and other projects.

• Responds to all inquiries and correspondence for the Leaders.

• Schedules meetings, conference calls, and appointments for the teams. Confirms all appointments via email.

• Maintains timetables and ensures all deadlines are met. Must be flexible and display initiative in working on new tasks.

• Administrative tasks are accomplished carefully and thoroughly, with appropriate questions asked when necessary to ensure that the job is done correctly.

• Demonstrates a working knowledge of company policies and procedures. Routes mail to appropriate party, retains copy for follow up, and closure.

• Organizes correspondence in priority order; exercises discretion in ordering documents for immediate action and forwards pertinent correspondence directly to associates for their attention and follow up.

Government Statutory Benefits

• Knowledgeable in the government statutory benefits process.

• Coordinates with the government offices and serves as a company representative.

• Collect data from the Onboarding Team.

• Ensure accuracy and timely updating of data.

Developing self

• Continuously improve areas of opportunities and achieve work and personal goals.

Required Qualifications:

• Bachelor’s Degree

• At least 1 year combined experience in the following areas of expertise:

• Knowledgeable with benefits administration for government statutory.

• Leading and implementing HR Transformation Projects

• At least 1 year experience in leading and developing team members.

• Work experience from a BPO/Shared Services industry

• Business writing, presentation, and communication skills

• Advanced skills in Excel/Macros