Process Associate

Genpact | Muntinlupa | PH

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Genpact with the position of Process Associate - Genpact which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Process Associate - Genpact below matches your qualifications. Good Luck: D

In this role, you will aid policyholders, claimants, insured’s policy beneficiaries, health care providers, family members, employers, and sales agents (if they…...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Process Associate, Insurance! In this role, you will aid policyholders, claimants, insured’s policy beneficiaries, health care providers, family members, employers, and sales agents (if they are with the policyholder) on but not limited to claim status, filing instructions, policy benefits, payment questions, form receipt, status, form requests, research requests, complaints, and escalations.
Responsibilities
  • Simple/Guided free flowing conversation calls
  • Work cohesively within Compliance role, Supervisors and Operations Managers
  • Assist customers on claim status
  • Relay claim filing instructions to customers
  • Articulate policy benefits
  • Respond to payment questions
  • Confirm claim form receipt, status, form requests, research requests, complaints, and escalations

 Qualifications we seek in you! Minimum qualifications
  • iSpeak of 7.5 (Language assessment)
  • Written assessment (Paper written or Hackerank) of at least 65%
  • Knowledgeable in using MS Office (Outlook, SharePoint and PDF)
  • Should possess good oral and written communication skills
  • Personality attributes –
o Exceptional customer service skills, eye for detail o Work under pressure and meet performance metrics o Team player, supporting and assisting colleagues whenever possible o Open for feedback and passionate about their own learning and development o Critical thinking and decision-making skills o Flexibility to shift timings o Multi-tasking ability
Preferred qualifications
  • Education – High school graduate or above
  • Proven experience in international voice process inbound/outbound
  • Preference – any insurance product experience

 Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit, paying to apply, or purchasing equipment or training.


JobProcess Associate

Primary LocationPhilippines-Muntinlupa City

ScheduleFull-time

Education LevelHigh School Diploma/GED

Job PostingApr 19, 2024, 4:49:46 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time


Information :

  • Company : Genpact
  • Position : Process Associate
  • Location : Muntinlupa
  • Country : PH

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Process Associate job info - Genpact Muntinlupa above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Process Associate job info - Genpact Muntinlupa in 19-04-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: support@jobkos.com

Post Date : 19-04-2024

Recomendations Jobs