Transactions Specialist III - Disbursement Services

JOB DESCRIPTION

Disbursement Services is pivotal in handling client payments, meticulously ensuring fraudulent activities are thwarted to safeguard client accounts. With a close collaboration between teams in Texas and Bangalore, our efforts are synchronized across different time zones, with an EMEA and WHEM focused shift to cover different process and services within the team.

As Transactions Specialist III, you will be responsible for the Data Services or Payee Name/Positive Pay function within Disbursement Operations. You are responsible for daily transactions and its completion with 100% accuracy. Must meet the daily required SLA and target productivity. A quick learner and understands the flow of transaction processing in Disbursement Operations. Escalate matters when things are out of your scope.

Job responsibilities:

• Process all client’s requests
• Sets up/Modify customer’s account
• Pull checks as per clients request
• Process paid image exceptions against customer supplied payee name information
• Examine all exceptions are and either accepted (accurate) or rejected (the name on the check that does not match the customer supplied information)
• Scrutinize reponsibily of captured (in check processing) micr line information against customer supplied information utilizing an account level printout and the check image (Ivault)
• Perform cross processing within the function
• Work as part of a team and will be assigned individual responsibilities within that team.
• Contribute to meeting the teams goals and be a team player
• Make judgment calls regarding routine duties but refer non-routine situations to supervisors

Required qualifications, capabilities, and skills:

• Bachelor’s degree required; fresh graduates are welcome to apply
• Strong Microsoft Excel skills
• Comprehend and communicate in English and translate
• Compare and verify data capture and data represented on screen
• Determine customer payment intentions when faced with varying information
• Stay focused during repetitive tasks
• Follow prescribed procedures. Flexible to learn new duties.
• Utilize data entry skills in various types of situations presented on a screen, including keying from machine written information, handwritten information.
• Work under pressure to meet deadlines and productivity/quality
• During peak volume periods and based on other business needs, additional hours working hours may be rendered.

Preferred qualifications, capabilities, and skills:

• Bachelor’s degree in Finance and Accounting preferred
• Automation knowledge including Alteryx and UI Path is a plus

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.