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DE024529-Workforce Services Associate

Accenture | Taguig | PH

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Accenture with the position of DE024529-Workforce Services Associate - Accenture which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information DE024529-Workforce Services Associate - Accenture below matches your qualifications. Good Luck: D

--ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---. WORK SETUP: Return to Office....

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---

PROJECT NAME: Workforce Command Center
POSITION TITLE: Workforce Services Associate
WORK SETUP: Return to Office

Overall Purpose:
The Workforce Services Associate is responsible for driving delivery of metrics and optimal performance through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals.

RESPONSIBILITIES:
  • Responsible for Real Time Adherence and Queue Management for Business Operations. Specifically, the primary responsibility of the individual is to monitor and manage site activities to support client/account service level agreements.
  • Responsible for ensuring scheduled team logins/ logout on time, manage, control and report nonadherence to schedules.
  • Adheres to prescribed formats in updating attendance, schedule swaps
  • Manages required real time reporting requirement deliverables via service menus and ad-hoc requirements.
  • Acts as Point of Contact in processing and identifying schedule exceptions (e.g., trainings, coaching) including minimum length, approval, data entry responsibilities, and tracking.
OTHERS:
Project Shift Schedule: Rotation Shift
Project Rest Day: Rotation
Project/Team Location: Taguig Uptown Bonifacio Tower 3

SKILL AND QUALIFICATIONS:
  • Experience and working knowledge in using Real Time Management systems (e.g., Avaya, CUIC, Genesys, In Contact)
  • Knowledge in using Microsoft Excel.
  • Exhibits good number crunching skills

Information :

  • Company : Accenture
  • Position : DE024529-Workforce Services Associate
  • Location : Taguig
  • Country : PH

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the DE024529-Workforce Services Associate job info - Accenture Taguig above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies DE024529-Workforce Services Associate job info - Accenture Taguig in 02-07-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 02-07-2024

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