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Customer Service Associate

Combined Insurance | Philippines | PH

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Combined Insurance with the position of Customer Service Associate - Combined Insurance which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Service Associate - Combined Insurance below matches your qualifications. Good Luck: D

Position Description and Key Responsibilities: Customers are the centre of everything we do, and your role is to handle inbound (and sometimes outbound)…...

Position Description and Key Responsibilities:

Customers are the centre of everything we do, and your role is to handle inbound (and sometimes outbound) customer enquiries via phone, live chat or email ensuring that active listening skills are displayed throughout the entire conversation with the customer.
You should be passionate about doing the right thing for customers, and want to work for an exciting and dynamic organization that can offer ongoing growth and development opportunities that enable your continual growth.

Key Responsibilities:
  • Handling inbound / outbound calls, live chats and emails ensuring adherence to performance measures set within your respective team.
  • Being able to multitask and handle concurrent enquiries is a key requirement for this role.
  • Listening and understanding clearly what the customer needs during their enquiry / interaction and handling in an efficient and emphatic way ensuring that enquiries are closed first time demonstrating both EQ & common sense.
  • Ability to communicate in a simple language that the customer understands without missing key technical details.
  • While calls, emails & chats have scripts and templates to help manage the response to customers we need to ensure that common sense and personal judgement are made on the answers provided to customers.
  • Participate in service improvement initiatives where applicable and drawing upon service experience to identify points of pain or opportunity to be able to improve our service.

Information :

  • Company : Combined Insurance
  • Position : Customer Service Associate
  • Location : Philippines
  • Country : PH

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Service Associate job info - Combined Insurance Philippines above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Service Associate job info - Combined Insurance Philippines in 02-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 02-05-2024

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