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Customer Care Advocate I

Regal Rexnord | Manila | PH

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Regal Rexnord with the position of Customer Care Advocate I - Regal Rexnord which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Care Advocate I - Regal Rexnord below matches your qualifications. Good Luck: D

Perform basic research of debits for customer claims and returns, and process corresponding credits and/or denials. Complete and verify all data for credit....

Position Summary Perform basic research of debits for customer claims and returns, and process corresponding credits and/or denials. Work closely with other departments to resolve disputed claims or debits. Monitor system for outstanding deductions and process commission chargebacks. Major Responsibilities
  • Research return goods request and issue return authorizations according to MCS Return Goods Policy.
  • Track return authorizations and issue appropriate credit and/or denials.
  • Perform basic research for customer claims and returns.
  • Review debit information, make direct calls to customer to obtain missing information, also make determination to process credit or issue a denial.
  • Write credits and debits. Complete and verify all data for credit.
  • Assigns appropriate credit reason codes and location codes.
  • Uses appropriate system to enter credit data.
  • May authorize credit values up to credit value assigned. Credits of greater value must be approved by Supervisor or Manager of department, or appropriate director.
  • Reviews accuracy of credit files and maintains appropriate credit files.
  • Responsible for distributing credit copies and supporting documents.
  • Monitor system for outstanding deductions.
  • Write denial letters to customer for debits/claims that are denied.
  • Adhere to all Export, Import and Supply Chain Security Policy requirements relevant to the position
  • Adhere to ISO Standards
  • Job duties include but are not limited to the above
Required Education / Experience / Skills
  • 4 Year College Degree
  • Customer Service Experience (optional)
  • Strong attention to detail and ability to trace order history through systems. Strong understanding of PTS systems preferred.
  • PC skills: PowerPoint, Word, Excel, Access, E-mail/Outlook, Internet/Intranet for business functions
  • Above average spoken and written communication skills
  • Ability to handle varying workloads
Travel: Not Required Language: English as required by the support About Regal Rexnord Regal Rexnord is a $6.5B publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company’s electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company’s automation offering, comprised of controllers, drives, precision motors, and actuators, controls motion in applications ranging from factory automation to precision tools used in surgical applications. The Company’s end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture. Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.

Information :

  • Company : Regal Rexnord
  • Position : Customer Care Advocate I
  • Location : Manila
  • Country : PH

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Care Advocate I job info - Regal Rexnord Manila above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Care Advocate I job info - Regal Rexnord Manila in 17-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 17-05-2024

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