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Customer Care Representative

Ria | Manila | PH

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Ria with the position of Customer Care Representative - Ria which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Care Representative - Ria below matches your qualifications. Good Luck: D

Customer Care Representative is responsible for responding to customer inquiries, resolving issues, and providing accurate information through our various…...

Customer Care Representative is responsible for responding to customer inquiries, resolving issues, and providing accurate information through our various channels. Your role is to ensure that our customers receive the highest level of service and satisfaction. With your exceptional communication skills and attention to detail, you will be able to provide prompt and accurate information to our customers, resolving any issues they may have.

Responsibilities
  • Respond to customer inquiries via Zendesk in a professional and timely manner.
  • Address customer issues and provide effective solutions while ensuring customer satisfaction
  • Accurately document all customer interactions in Zendesk.
  • Collaborate with the customer service team to ensure customer issues are resolved promptly.
  • Troubleshoot technical issues and escalate complex problems to the appropriate department or team member.
  • Proactively seek out opportunities to improve the customer service experience.
  • Stay up to date with product knowledge and customer service best practices.
  • Develop a deep understanding of all regional procedures and products within Ria.
  • Meet individual and team performance targets for customer service and quality.


Qualifications
  • Bachelors Degree in any related field
  • At least 2 years experience in related field
  • Highly driven with passion for excellence in customer service
  • Prior experience in providing support via phones, chat and email.
  • Proficiency in Zendesk or similar platforms.
  • Flexibility to work in shifts as needed, including extended hours weekends, and holidays.
  • Fluent in English
Job ID 300000153550975

Information :

  • Company : Ria
  • Position : Customer Care Representative
  • Location : Manila
  • Country : PH

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Care Representative job info - Ria Manila above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Care Representative job info - Ria Manila in 05-06-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 05-06-2024

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