GSSC Claims Support Officer

QBE | Cebu | PH

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the QBE with the position of GSSC Claims Support Officer - QBE which was opened this.

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This role is responsible for accomplishing various administrative tasks in support of the claims teams. Likewise, they are responsible for fulfilling specific…...

Primary Details Time Type: Full time Worker Type: Employee This role is responsible for accomplishing various administrative tasks in support of the claims teams. Likewise, they are responsible for fulfilling specific steps in the entire end to end claims process. Primary Responsibilities

  • Ensure compliance with QBE policies, procedures and relevant legislations and regulations
  • Ensure compliance within delegated authority limits
  • Maintain effective communication with customers
  • Raise and authorize claims payments for valid invoices and within authority limits
  • Settle fast track claims wherein invoices are already available
  • Journal payments into claims
  • Triage emails to correct claims handlers
  • Make contact with another party to clarify contents of an invoice/ document
  • Identify recovery opportunities on claims
  • Provide information and feedback on claims activity and developing trends to underwriters/risk assessors to enable appropriate actions to be carried out
  • Ensure all required documents are complete before a hand-off to the Recoveries team

Required Education

  • Bachelors Degree or equivalent combination of education and work experience

Required Experience

  • NA

Preferred Competencies/Skills

  • Customer service skills
  • Proficiency in MS tools
  • Analytical and negotiation skills
  • Excellent verbal and written communication skills (English)
  • Preferably with Case Management Skills

Preferred Knowledge

  • Preferred Basic Knowledge of Insurance
  • Basic Knowledge of Customer Service

QBE Cultural DNA

  • Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know its not just what we do that matters, its how we do it that makes the difference. We expect all employees to role model and inspire the right behaviors that link to our cultural elements:
  • We are customer-focused
  • We are technical experts
  • We are inclusive
  • We are fast-paced
  • We are courageous
  • We are accountable
  • We are a team
  • All employees are expected to adhere to QBE’s Code of Ethics and Conduct and apply sound risk management practices

US Only - Disclaimer

  • To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

Global Disclaimer

  • The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Information :

  • Company : QBE
  • Position : GSSC Claims Support Officer
  • Location : Cebu
  • Country : PH

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the GSSC Claims Support Officer job info - QBE Cebu above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies GSSC Claims Support Officer job info - QBE Cebu in 14-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 14-05-2024