CIB Client Account Services - IMOS - Reference Data Analyst

JOB DESCRIPTION

Introductory marketing language

The Reference Data job family includes roles that manage client and firm-related reference data and documentation including counterparty, instrument, pricing, onboarding documentation and tax. This may include the sourcing, mastering, distributing and managing of the quality of the banks reference data.

Job Summary

As a Reference Data Analyst in Client Account Services, you are responsible for operational support, data management, governance, sourcing and control of reference data. This may include management of information related to third parties, legal entities, financial instruments, industry execution and clearing venues. You are responsible for design and implementation of zero-touch data pipelines including external market and vendor data feeds, as well as design and validation of digital quality control mechanisms. This may include simple to complex financial instrument classifications and sale information.

Job responsibilities

• Lead initiatives to document and re-engineer current workflows, performing gap analysis, risk assessment, and driving the right governance model across each of the products supported in investment and middle office services
• Resolve daily business as usual (BAU) issues and effective query management of internal and external stakeholders is critical
• Perform initiation of setups and ensure that deadlines are met
• Provide the highest level of service to our internal partners and ultimately the Client while adhering to the global funds transfer policy and regulatory rules to ensure compliance standards are kept
• Maintain a consistently high level of awareness around any potential issues and to resolve exceptions as soon as possible
• Partner with other regional leads across the globe to promote consistency and best practices

Required qualifications, capabilities, and skills

• 4+ years of operations experience
• Excellent Client focus and Customer care working practices
• High-level display and sense of ownership and responsibility
• Exceptional communication and interpersonal skills
• Accountable for team delivery of excellent customer service
• Exceptional understanding of financial markets and securities industry and the overall investment and middle office services offerings
• Excellent communication skills, both written and oral, including the ability to interact with all levels of organization

Preferred qualifications, capabilities, and skills

• Knowledge of Account opening and SSI infrastructure
• Knowledge of where systems sit in the hierarchy, inter-relationships would be very advantageous

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.